City of New York
Deputy Director of Central Communications
Join City of New York as the Deputy Director of Central Communications.
Central Communications is a twenty‑four hour, seven‑day a week operation that serves as the primary receiving station for incidents occurring on NYC Parks properties throughout the City. The division monitors the NYC Parks talkgroups on the City‑wide Radio Network, sends out day‑to‑day operational notifications, and assists NYC Parks field personnel.
Major Responsibilities
Under general direction, with extensive latitude for independent initiative and judgment, supervise the Agency’s 24‑hour, 7‑day communication center.
Assist the Director in overall supervision and maintenance of Central Communications.
Oversee and/or assist with scheduling of around‑the‑clock operations including tour supervision. Ensure proper staffing levels on tours.
Recruit, train, supervise and evaluate staff.
Serve as a liaison with other city agencies including NYC Emergency Management (NYCEM), NYC Office of Technology and Innovation (OTI), and the New York City Police Department (NYPD).
Coordinate communications at major special events via a mobile command center.
Oversee budget/purchasing, track funds and work with vendors providing contractual services.
Attend meetings, prepare reports and research and submit proposals for technological advances in radio communications, alarm systems and computer software.
How to Apply Go to cityjobs.nyc.gov and search for Job ID# 717682. All applicants must apply via cityjobs.nyc.gov. Current employees should include your ERN on your cover letter and resume.
Work Location: Manhattan
NOTE: All resumes must be received no later than the last day of the posting period. Posting period extended to 11/18/2025. Previous applicants are still under consideration and need not reapply.
References will be required upon request.
nyc.gov/parks
Minimum Qualifications
A baccalaureate degree from an accredited college and at least two years of experience in community work or community‑centered activities related to the duties described above; or
High school graduation or equivalent and at least six years of experience in community work or community‑centered activities related to the duties as described above; or
Education and/or experience equivalent to either of the above. All candidates must have at least one year of experience as described in “1” above.
Preferred Skills
Ability to qualify for Peace Officer Status (U.S. citizen, at least 21 years of age, no criminal record).
Two years of experience as an Associate Urban Park Ranger (AUPR) or high‑level supervisory experience in NYC Parks operations.
Strong leadership skills and ability to make informed decisions promptly.
Excellent oral and written communication skills.
Proficiency in Microsoft Word, Excel and Access.
Knowledge of 311 Dynamics and eJustice.
Ability to work a flexible schedule including weekends and holidays.
Valid New York State driver license.
Residency Requirement Residency in New York City, Nassau, Orange, Rockland, Suffolk, Putnam or Westchester counties required for employees with over two years of city service. New York City residency required within 90 days of hire for all other candidates.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary: $62,868.00 – $97,593.00
Seniority Level Director
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industry: Government Administration
#J-18808-Ljbffr
Central Communications is a twenty‑four hour, seven‑day a week operation that serves as the primary receiving station for incidents occurring on NYC Parks properties throughout the City. The division monitors the NYC Parks talkgroups on the City‑wide Radio Network, sends out day‑to‑day operational notifications, and assists NYC Parks field personnel.
Major Responsibilities
Under general direction, with extensive latitude for independent initiative and judgment, supervise the Agency’s 24‑hour, 7‑day communication center.
Assist the Director in overall supervision and maintenance of Central Communications.
Oversee and/or assist with scheduling of around‑the‑clock operations including tour supervision. Ensure proper staffing levels on tours.
Recruit, train, supervise and evaluate staff.
Serve as a liaison with other city agencies including NYC Emergency Management (NYCEM), NYC Office of Technology and Innovation (OTI), and the New York City Police Department (NYPD).
Coordinate communications at major special events via a mobile command center.
Oversee budget/purchasing, track funds and work with vendors providing contractual services.
Attend meetings, prepare reports and research and submit proposals for technological advances in radio communications, alarm systems and computer software.
How to Apply Go to cityjobs.nyc.gov and search for Job ID# 717682. All applicants must apply via cityjobs.nyc.gov. Current employees should include your ERN on your cover letter and resume.
Work Location: Manhattan
NOTE: All resumes must be received no later than the last day of the posting period. Posting period extended to 11/18/2025. Previous applicants are still under consideration and need not reapply.
References will be required upon request.
nyc.gov/parks
Minimum Qualifications
A baccalaureate degree from an accredited college and at least two years of experience in community work or community‑centered activities related to the duties described above; or
High school graduation or equivalent and at least six years of experience in community work or community‑centered activities related to the duties as described above; or
Education and/or experience equivalent to either of the above. All candidates must have at least one year of experience as described in “1” above.
Preferred Skills
Ability to qualify for Peace Officer Status (U.S. citizen, at least 21 years of age, no criminal record).
Two years of experience as an Associate Urban Park Ranger (AUPR) or high‑level supervisory experience in NYC Parks operations.
Strong leadership skills and ability to make informed decisions promptly.
Excellent oral and written communication skills.
Proficiency in Microsoft Word, Excel and Access.
Knowledge of 311 Dynamics and eJustice.
Ability to work a flexible schedule including weekends and holidays.
Valid New York State driver license.
Residency Requirement Residency in New York City, Nassau, Orange, Rockland, Suffolk, Putnam or Westchester counties required for employees with over two years of city service. New York City residency required within 90 days of hire for all other candidates.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary: $62,868.00 – $97,593.00
Seniority Level Director
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industry: Government Administration
#J-18808-Ljbffr