PENFED Credit Union is hiring: Social Media Coordinator in McLean

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Social Media Coordinator at our Tysons, Virginia location. This position will assist in managing professional social accounts. The Social Media Coordinator will focus on scheduling posts, gathering and organizing content, monitoring activity, and helping the team stay on top of trends and deadlines. This role is designed for a motivated individual who wants to develop their skills and build a career in social media and digital marketing.

Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

• Assist with day-to-day management of social media channels (Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.).

• Assist with drafting, scheduling, and publishing content in alignment with the content calendar and brand guidelines, under the direction of the Social Media Specialist.

• Help maintain the content calendar and ensure deadlines are met.

• Monitor social channels for engagement opportunities and trends; flag items for the Specialist or Manager as needed.

• Work with Compliance to ensure posts meet PenFed Credit Union standards.

• Support the development of graphics, short-form videos, and other creative assets in collaboration with the design and marketing teams.

• Track social media analytics, prepare performance reports, and provide insights to help optimize campaigns.

• Stay up to date on trends, platform updates, and best practices to bring fresh ideas to the team.

• Provide live event support (capturing behind-the-scenes content, posting real-time updates, etc.).

• Provide administrative support to the social media team (asset organization, file management, etc.).

This role is responsible for ensuring business continuity.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree required in Marketing, Communications, Digital Media, Journalism, or related field is required.

• Minimum 1 year of experience in social media coordination, content creation, or digital marketing (internships, freelance, or campus experience welcome.).

• Strong written communication, copywriting, and editing skills with excellent grammar and spelling.

• Familiarity with major social media platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.).

• Experience drafting and publishing content for organizational or brand accounts.

• Experience with short-form video content creation (TikTok, Instagram Reels, YouTube Shorts).

• Basic graphic design or photo/video editing skills (Canva, Adobe Creative Suite, or similar).

• Familiarity with scheduling and analytics tools (e.g., Sprout Social, Hootsuite, Later, Meta Business Suite).

• Experience with community engagement and influencer collaborations.

• Basic knowledge of paid social campaigns, audience targeting, and boosting.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

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