Communication Services Operator, Full Time - Nights Job at Mercy in St. Louis

Communication Services Operator, Full Time - Nights

Overview

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long‑distance information and place calls for physicians, personnel, and families; provide patient information. Receive class registration and physician referral calls. May serve as dispatcher for Safety and Security, Maintenance Departments, and other off‑site locations.

Find your calling at Mercy!

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Qualifications

• Education: high school diploma or equivalent.
• Experience: telephone or customer service experience beneficial.
• Other: basic computer and keyboarding skills; must navigate multiple computer software systems simultaneously; communicate clearly in English orally and in writing; knowledge of Microsoft Office.

Benefits

From day one, Mercy offers outstanding benefits—including medical, dental, and vision coverage; paid time off; tuition support; and matched retirement plans for team members working 32+ hours per pay period.