Mindlance is hiring: Senior Content Designer in Falls Church

Title: Senior Content Designer

Location(s): McLean, VA, Richmond, VA, New York, NY or San Francisco, CA

Duration: 6 months, possibility of extension and possibility to covert to full-time down the road

Role Expectations

As a content design contractor, you’ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.

Here are some of the expected competencies for this role:

• Content Design Expertise: Leverage strong writing and understanding of user experience design skills to craft compelling, accurate and accessible digital content experiences; use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and microcopy for websites, user interfaces, emails, push notifications and AI chatbot responses that support end-to-end user flows
• Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects
• Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
• Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
• Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
• Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions

Basic Qualifications

• At least 2 years of experience in content design, content strategy, or UX writing
• Proficiency in design and prototyping tools such as Figma
• Experience collaborating with product, tech and business partners
• Experience working in heavily regulated, data heavy problem spaces

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.