PuroClean of Wolf Creek
2 days ago Be among the first 25 applicants
Position Overview The Contents Packout Manager is responsible for overseeing all contents-related operations during water, fire, mold, or biohazard restoration projects. This role ensures that customers’ personal property is properly inventoried, packed, transported, cleaned, restored, and returned with exceptional care and accuracy. The manager leads the contents team, coordinates with project managers, and upholds company standards for efficiency, documentation, customer service, and safety.
Benefits
401(k)
Competitive salary
Employee discounts
Flexible schedule
Profit sharing
Signing bonus
Training & development
Tuition assistance
Key Responsibilities
Contents Management & Operations
Manage and oversee all packout and packback operations for residential and commercial jobs.
Ensure proper handling, protection, and transport of customer belongings.
Create detailed inventories using restoration software (Encircle, ContentsTrack, XactContents, etc.).
Assess items for salvageability, documenting non‑restorable items with photos and descriptions.
Oversee cleaning, deodorization, and restoration of contents using appropriate methods (ultrasonic cleaning, ozone, hydroxyl, HEPA vacuuming, etc.).
Ensure proper storage of contents in vaults, storage units, or warehouse racks.
Lead, train, and schedule packout technicians and temporary labor.
Maintain high levels of communication, morale, and performance across the contents team.
Enforce safety protocols and ensure the team uses proper PPE and lifting techniques.
Serve as the primary contents point of contact for homeowners and adjusters.
Conduct walk‑throughs with customers during packout and packback phases.
Address customer concerns with empathy and professionalism.
Provide accurate salvage lists, non‑salvage logs, and documentation required by insurance carriers.
Maintain detailed digital documentation including photos, notes, inventory lists, barcodes, and work logs.
Prepare reports for insurance adjusters and project managers.
Track cleaning progress and warehouse location assignments for all customer items.
Ensure warehouse is organized, labeled, and compliant with safety regulations.
Oversee storage vault organization, cleanliness, and tracking systems.
Coordinate load‑out and delivery logistics for packbacks.
Inspect contents cleaning results to ensure they meet company and industry standards.
Verify all items are accounted for during packout and packback.
Prevent damage through proper packing techniques, wrapping, padding, and storage procedures.
Qualifications
Experience in restoration, moving, warehouse, or logistics (contents restoration preferred).
Strong leadership and team management skills.
Excellent communication and customer service abilities.
Ability to lift 50+ lbs and work in challenging environments.
Proficiency with restoration or inventory software.
Valid driver’s license and clean driving record.
Preferred
IICRC OCT or FSRT certification.
Experience with ultrasonic cleaning systems.
Experience working with insurance carriers.
Key Competencies
Strong attention to detail
Organizational and time management skills
Problem‑solving and decision‑making
Professionalism and empathy
Ability to multitask in fast‑paced job environments
Work Environment
Field work at customer locations (homes, businesses)
Warehouse/contents cleaning facility
Occasional after‑hours or weekend work depending on claims
Compensation (Optional – customize for your company)
Salary or hourly depending on experience
Overtime opportunities
Paid time off
Health, dental, and vision benefits
Company vehicle or mileage reimbursement (if applicable)
Atlanta, GA $100,000 - $120,000
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
3 days ago
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Position Overview The Contents Packout Manager is responsible for overseeing all contents-related operations during water, fire, mold, or biohazard restoration projects. This role ensures that customers’ personal property is properly inventoried, packed, transported, cleaned, restored, and returned with exceptional care and accuracy. The manager leads the contents team, coordinates with project managers, and upholds company standards for efficiency, documentation, customer service, and safety.
Benefits
401(k)
Competitive salary
Employee discounts
Flexible schedule
Profit sharing
Signing bonus
Training & development
Tuition assistance
Key Responsibilities
Contents Management & Operations
Manage and oversee all packout and packback operations for residential and commercial jobs.
Ensure proper handling, protection, and transport of customer belongings.
Create detailed inventories using restoration software (Encircle, ContentsTrack, XactContents, etc.).
Assess items for salvageability, documenting non‑restorable items with photos and descriptions.
Oversee cleaning, deodorization, and restoration of contents using appropriate methods (ultrasonic cleaning, ozone, hydroxyl, HEPA vacuuming, etc.).
Ensure proper storage of contents in vaults, storage units, or warehouse racks.
Lead, train, and schedule packout technicians and temporary labor.
Maintain high levels of communication, morale, and performance across the contents team.
Enforce safety protocols and ensure the team uses proper PPE and lifting techniques.
Serve as the primary contents point of contact for homeowners and adjusters.
Conduct walk‑throughs with customers during packout and packback phases.
Address customer concerns with empathy and professionalism.
Provide accurate salvage lists, non‑salvage logs, and documentation required by insurance carriers.
Maintain detailed digital documentation including photos, notes, inventory lists, barcodes, and work logs.
Prepare reports for insurance adjusters and project managers.
Track cleaning progress and warehouse location assignments for all customer items.
Ensure warehouse is organized, labeled, and compliant with safety regulations.
Oversee storage vault organization, cleanliness, and tracking systems.
Coordinate load‑out and delivery logistics for packbacks.
Inspect contents cleaning results to ensure they meet company and industry standards.
Verify all items are accounted for during packout and packback.
Prevent damage through proper packing techniques, wrapping, padding, and storage procedures.
Qualifications
Experience in restoration, moving, warehouse, or logistics (contents restoration preferred).
Strong leadership and team management skills.
Excellent communication and customer service abilities.
Ability to lift 50+ lbs and work in challenging environments.
Proficiency with restoration or inventory software.
Valid driver’s license and clean driving record.
Preferred
IICRC OCT or FSRT certification.
Experience with ultrasonic cleaning systems.
Experience working with insurance carriers.
Key Competencies
Strong attention to detail
Organizational and time management skills
Problem‑solving and decision‑making
Professionalism and empathy
Ability to multitask in fast‑paced job environments
Work Environment
Field work at customer locations (homes, businesses)
Warehouse/contents cleaning facility
Occasional after‑hours or weekend work depending on claims
Compensation (Optional – customize for your company)
Salary or hourly depending on experience
Overtime opportunities
Paid time off
Health, dental, and vision benefits
Company vehicle or mileage reimbursement (if applicable)
Atlanta, GA $100,000 - $120,000
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
3 days ago
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