Randstad Digital Americas
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This range is provided by Randstad Digital Americas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $45.00/hr - $60.00/hr
Job Summary Our West Michigan Client has a contract opportunity for a Sr UX Researcher to join their team. This role will foster data‑driven decision making by uncovering actionable insights and developing future strategies that drive operational excellence. The ideal candidate is passionate about understanding user and business needs, mapping workflows, and translating research into clear recommendations for process and tool improvements. This is a remote role with onsite visits to Grand Rapids, MI once a month. Location: Grand Rapids, Michigan Job type: Solutions Salary: $45 - 60 per hour Work hours: 8am to 5pm Education: Bachelors
Responsibilities
Plan and execute qualitative and quantitative user research with both customers and internal users
Analyze user behavioral and attitudinal data to uncover pain points and unmet needs
Confidently bridge the gap between business stakeholder and UX
Conduct a range of research methods including user interviews, usability testing, surveys, blueprinting, journey mapping, and concept testing
Synthesize and present research findings in context to stakeholders
Leverage human‑centered design principles to develop journey maps, user personas, and jobs to be done
Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
Work in an Agile environment, coordinating projects by sprints
Document internal processes and tools to support operational clarity and improvement
Qualifications
5+ years of experience with UX Research
Bachelor's or advanced degree in Human‑Computer Interaction, Interaction Design, Cognitive Psychology, Computer Science, Visual Design, or a related field
Solid understanding of wireframes, user flows, and process flows
Experience with unmoderated testing and prototyping tools
Expert written and verbal communication skills and attention to detail
Preferred Experience
Experience working in SAFE Agile environments
Extensive experience with blueprinting and/or journey mapping
Hands‑on experience with any of the following tools is preferred: Miro, Userzoom or UserTesting, QuestionPro, Recollective, Figma, FullStory, Medallia, and Microsoft Suite
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Randstad Digital Americas by 2x
Get notified about new User Experience Researcher jobs in Grand Rapids, MI.
#J-18808-Ljbffr
This range is provided by Randstad Digital Americas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $45.00/hr - $60.00/hr
Job Summary Our West Michigan Client has a contract opportunity for a Sr UX Researcher to join their team. This role will foster data‑driven decision making by uncovering actionable insights and developing future strategies that drive operational excellence. The ideal candidate is passionate about understanding user and business needs, mapping workflows, and translating research into clear recommendations for process and tool improvements. This is a remote role with onsite visits to Grand Rapids, MI once a month. Location: Grand Rapids, Michigan Job type: Solutions Salary: $45 - 60 per hour Work hours: 8am to 5pm Education: Bachelors
Responsibilities
Plan and execute qualitative and quantitative user research with both customers and internal users
Analyze user behavioral and attitudinal data to uncover pain points and unmet needs
Confidently bridge the gap between business stakeholder and UX
Conduct a range of research methods including user interviews, usability testing, surveys, blueprinting, journey mapping, and concept testing
Synthesize and present research findings in context to stakeholders
Leverage human‑centered design principles to develop journey maps, user personas, and jobs to be done
Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
Work in an Agile environment, coordinating projects by sprints
Document internal processes and tools to support operational clarity and improvement
Qualifications
5+ years of experience with UX Research
Bachelor's or advanced degree in Human‑Computer Interaction, Interaction Design, Cognitive Psychology, Computer Science, Visual Design, or a related field
Solid understanding of wireframes, user flows, and process flows
Experience with unmoderated testing and prototyping tools
Expert written and verbal communication skills and attention to detail
Preferred Experience
Experience working in SAFE Agile environments
Extensive experience with blueprinting and/or journey mapping
Hands‑on experience with any of the following tools is preferred: Miro, Userzoom or UserTesting, QuestionPro, Recollective, Figma, FullStory, Medallia, and Microsoft Suite
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Randstad Digital Americas by 2x
Get notified about new User Experience Researcher jobs in Grand Rapids, MI.
#J-18808-Ljbffr