Informa
Marketing Enablement Manager / Technical Trainer
1 day ago – Be among the first 25 applicants
At Informa, no two days and no two people are the same, and you’ll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on-demand events, digital and data-driven services and academic research. In Global Support, we provide expert guidance and hands‑on support to the Informa Group and many business teams across tech, finance, legal, corporate development, HR, communications, operations and more.
Job Description We are embarking on an initiative to unify our technology and deliver more business value with a more streamlined operation. This role ensures that Informa marketers and content editors can thrive by fully utilising the technology provided by the Customer Technology team. You will collaborate with Product Management, Technology groups, divisional training teams and business stakeholders.
You will work as part of a project team migrating legacy websites to an advanced strategic content management system. Your role will be responsible for delivery of content management training for users based in North America time zones, ensuring internal users have everything they need to make the most out of the new technology.
Key Responsibilities
Support with developing the training and enablement strategy to help ensure that the technology has the best adoption possible
Work with the end users of our technology to understand their training and marketing needs to better support them and help drive the direction of our technology
Support with building a process to ensure documentation is kept up–to–date and is accessible to all
Training Development and Delivery
Develop and deliver comprehensive training programs on using CMS platforms, tailored for marketing and content teams.
Design user‑friendly training materials, including guides, videos and live demonstrations, to cater to varying levels of expertise.
Train North America based end users and serve as divisional trainer.
Provide training on optimising content for SEO, analytics tracking and user engagement.
Support and Guidance
Act as a point of contact for CMS‑related queries, troubleshooting issues and providing solutions for marketing team members throughout the project.
Offer ongoing support to ensure team members and training material stay updated on new CMS features or updates.
Documentation and Updates
Maintain up-to-date documentation and training materials for CMS processes and best practices, ensuring they are handed over to relevant teams.
Stay informed on CMS updates and industry trends to continuously improve training content throughout the projects.
Performance Monitoring
Evaluate the effectiveness of training programs by collecting feedback and monitoring team performance.
Identify areas for improvement in CMS usage and recommend solutions to enhance productivity and content quality.
Qualifications
Proven experience in using or training on Content Management Systems (e.g., WordPress, Adobe Experience Manager, Drupal, Sitecore).
Experience participating in large adoption and training campaigns.
Strong understanding of marketing workflows, content strategies and digital campaign management.
Excellent communication and presentation skills, with the ability to explain technical concepts to non‑technical users.
Experience with SEO, content optimisation and web analytics integration is a plus.
Ability to create training materials and adapt them for various audiences.
Strong organisational skills and attention to detail.
Preferred: BSc/MSc degree in a relevant business/technology discipline or certified marketing qualification.
Preferred: previous experience in a marketing or content creation role with exposure to CMS platforms.
Additional Information We believe that great things happen when people connect face‑to‑face. That’s why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together at an Informa event, you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.
Our benefits include:
Great community:
a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive and collaborative work environment.
Broader impact:
take up to four days per year to volunteer, with charity match funding available too.
Career opportunity:
develop your career with bespoke training & learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
Time off:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
Competitive benefits, including a 401(k) match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount.
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
Recognition for great work, with global awards and kudos programmes.
As an international company, the chance to collaborate with teams around the world.
The salary range for this role is $62K‑$72K (6‑month contract) based on experience.
This posting will automatically expire on December 19, 2025.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and/or the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here .
#J-18808-Ljbffr
At Informa, no two days and no two people are the same, and you’ll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on-demand events, digital and data-driven services and academic research. In Global Support, we provide expert guidance and hands‑on support to the Informa Group and many business teams across tech, finance, legal, corporate development, HR, communications, operations and more.
Job Description We are embarking on an initiative to unify our technology and deliver more business value with a more streamlined operation. This role ensures that Informa marketers and content editors can thrive by fully utilising the technology provided by the Customer Technology team. You will collaborate with Product Management, Technology groups, divisional training teams and business stakeholders.
You will work as part of a project team migrating legacy websites to an advanced strategic content management system. Your role will be responsible for delivery of content management training for users based in North America time zones, ensuring internal users have everything they need to make the most out of the new technology.
Key Responsibilities
Support with developing the training and enablement strategy to help ensure that the technology has the best adoption possible
Work with the end users of our technology to understand their training and marketing needs to better support them and help drive the direction of our technology
Support with building a process to ensure documentation is kept up–to–date and is accessible to all
Training Development and Delivery
Develop and deliver comprehensive training programs on using CMS platforms, tailored for marketing and content teams.
Design user‑friendly training materials, including guides, videos and live demonstrations, to cater to varying levels of expertise.
Train North America based end users and serve as divisional trainer.
Provide training on optimising content for SEO, analytics tracking and user engagement.
Support and Guidance
Act as a point of contact for CMS‑related queries, troubleshooting issues and providing solutions for marketing team members throughout the project.
Offer ongoing support to ensure team members and training material stay updated on new CMS features or updates.
Documentation and Updates
Maintain up-to-date documentation and training materials for CMS processes and best practices, ensuring they are handed over to relevant teams.
Stay informed on CMS updates and industry trends to continuously improve training content throughout the projects.
Performance Monitoring
Evaluate the effectiveness of training programs by collecting feedback and monitoring team performance.
Identify areas for improvement in CMS usage and recommend solutions to enhance productivity and content quality.
Qualifications
Proven experience in using or training on Content Management Systems (e.g., WordPress, Adobe Experience Manager, Drupal, Sitecore).
Experience participating in large adoption and training campaigns.
Strong understanding of marketing workflows, content strategies and digital campaign management.
Excellent communication and presentation skills, with the ability to explain technical concepts to non‑technical users.
Experience with SEO, content optimisation and web analytics integration is a plus.
Ability to create training materials and adapt them for various audiences.
Strong organisational skills and attention to detail.
Preferred: BSc/MSc degree in a relevant business/technology discipline or certified marketing qualification.
Preferred: previous experience in a marketing or content creation role with exposure to CMS platforms.
Additional Information We believe that great things happen when people connect face‑to‑face. That’s why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together at an Informa event, you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.
Our benefits include:
Great community:
a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive and collaborative work environment.
Broader impact:
take up to four days per year to volunteer, with charity match funding available too.
Career opportunity:
develop your career with bespoke training & learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
Time off:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
Competitive benefits, including a 401(k) match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount.
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
Recognition for great work, with global awards and kudos programmes.
As an international company, the chance to collaborate with teams around the world.
The salary range for this role is $62K‑$72K (6‑month contract) based on experience.
This posting will automatically expire on December 19, 2025.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and/or the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here .
#J-18808-Ljbffr