Hilton
Senior Associate GDCM Deployment Communications Opening Hotels
Hilton, Falls Church, Virginia, United States, 22042
Overview
The location for this position is virtual/remote. This role is part of an in-house Technology team creating consumer-facing, cutting-edge technologies that revolutionize the hospitality industry around the world. As a Senior Associate GDCM Deployment Communications Opening Hotels, you will bring technical skills to a hospitality company with an award-winning culture. On the Global Deployment and Change Management team reporting to the Manager GDCM Deployment Communications Opening Hotels, you will support projects including successful deployment of Hilton's technology systems at new hotel openings and conversions.
How we will support you Hilton supports the mental and physical wellbeing of Team Members so they can thrive personally and professionally in a diverse and inclusive environment, through programs and benefits such as:
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Employee stock purchase program (ESPP) with a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through the Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms of the plans.
How you will make an impact Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Serve as a primary contact for hotel management and owners' representatives throughout multiple stages of the opening process, to ensure seamless coordination and communication for the hardware ordering process.
Demonstrate leadership and initiative by identifying internal training gaps, contributing to improved documentation, and helping enhance overall team efficiency and knowledge sharing.
Apply working knowledge of Hilton's standard networking topography, offering technical insight and guidance to ensure infrastructure readiness and compliance.
How you will collaborate with others:
Collaborate with vendors and hotel contacts to manage equipment procurement, track shipments, and monitor task completion using project tracking tools to uphold timelines and deliverables.
Provide proactive support to Associates and Contracting Analysts, using experience to guide others and share best practices.
What deliverables you will take ownership of:
Demonstrate senior-level ownership and initiative, taking responsibility for complex deployments and being a subject matter expert. While not a managerial role, you are expected to lead by example—supporting team members, fostering collaboration, and driving continuous improvement across processes and documentation.
Why you'll be a great fit You have these minimum qualifications:
Three (3) years of professional work experience in Technology or related field
Two (2) years of experience supporting Technology system implementations or deployments
Experience with general IT support and deployment
Familiarity with SharePoint and Salesforce platforms
Willing to travel up to 10%
It would be useful if you have:
Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
Five (5)+ years of professional work experience in Technology or related field
Experience working in a hospitality or hotel technology environment
Familiarity with Hilton Property Management Systems (PMS) and PEP systems
Working knowledge of Hilton's IT standards
What it is like working for Hilton Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. We are dedicated to filling the earth with the light and warmth of hospitality, and have welcomed more than 3 billion guests in our history. Hilton is proud to have an award-winning workplace culture and is consistently named among the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and to receive other benefits and privileges of employment. Please contact us if you require an accommodation during the application process.
Hilton offers a comprehensive benefits package including medical and prescription coverage, dental, vision, life insurance, disability coverage, and an employee stock purchase plan (ESPP) with a 15 percent discount, plus a 401(k) plan, paid time off, parental leave, holidays, and other benefits. The annual salary range for this role is $65,000 - $95,000 and is determined based on applicable and specialized experience and location. You may be eligible to participate in the Hilton Annual Incentive Plan, subject to plan terms and conditions. #LI-REMOTE
#J-18808-Ljbffr
How we will support you Hilton supports the mental and physical wellbeing of Team Members so they can thrive personally and professionally in a diverse and inclusive environment, through programs and benefits such as:
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Employee stock purchase program (ESPP) with a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through the Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms of the plans.
How you will make an impact Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Serve as a primary contact for hotel management and owners' representatives throughout multiple stages of the opening process, to ensure seamless coordination and communication for the hardware ordering process.
Demonstrate leadership and initiative by identifying internal training gaps, contributing to improved documentation, and helping enhance overall team efficiency and knowledge sharing.
Apply working knowledge of Hilton's standard networking topography, offering technical insight and guidance to ensure infrastructure readiness and compliance.
How you will collaborate with others:
Collaborate with vendors and hotel contacts to manage equipment procurement, track shipments, and monitor task completion using project tracking tools to uphold timelines and deliverables.
Provide proactive support to Associates and Contracting Analysts, using experience to guide others and share best practices.
What deliverables you will take ownership of:
Demonstrate senior-level ownership and initiative, taking responsibility for complex deployments and being a subject matter expert. While not a managerial role, you are expected to lead by example—supporting team members, fostering collaboration, and driving continuous improvement across processes and documentation.
Why you'll be a great fit You have these minimum qualifications:
Three (3) years of professional work experience in Technology or related field
Two (2) years of experience supporting Technology system implementations or deployments
Experience with general IT support and deployment
Familiarity with SharePoint and Salesforce platforms
Willing to travel up to 10%
It would be useful if you have:
Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
Five (5)+ years of professional work experience in Technology or related field
Experience working in a hospitality or hotel technology environment
Familiarity with Hilton Property Management Systems (PMS) and PEP systems
Working knowledge of Hilton's IT standards
What it is like working for Hilton Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. We are dedicated to filling the earth with the light and warmth of hospitality, and have welcomed more than 3 billion guests in our history. Hilton is proud to have an award-winning workplace culture and is consistently named among the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and to receive other benefits and privileges of employment. Please contact us if you require an accommodation during the application process.
Hilton offers a comprehensive benefits package including medical and prescription coverage, dental, vision, life insurance, disability coverage, and an employee stock purchase plan (ESPP) with a 15 percent discount, plus a 401(k) plan, paid time off, parental leave, holidays, and other benefits. The annual salary range for this role is $65,000 - $95,000 and is determined based on applicable and specialized experience and location. You may be eligible to participate in the Hilton Annual Incentive Plan, subject to plan terms and conditions. #LI-REMOTE
#J-18808-Ljbffr