Sr. UX Content Designer

The User Experience team at Blue Shield of California is looking for a Sr. UX Content Designer. We\'re a highly collaborative group of designers with a passion for making healthcare accessible and understandable. Our contractors are currently 100% remote within the United States. We work on a wide variety of complex digital projects with numerous stakeholders across a distributed organization. The right person cares about quality content design and the opportunity to go deep but also enjoys casual editorial consultations with other members of the team.

Responsibilities

Leading content design for both small and large projects

Developing UX content strategy based on business requirements, including information architecture and user flows

Conducting content audits, evaluating existing experience, and analyzing competitor experiences

Delivering microcopy that meets design system standards

Working with leadership, UX team, and project management to establish sprint deliverables

Researching, evangelizing, and following best practices for UX content strategy and UX writing

Collaborating closely with other UX designers, particularly interaction and visual designers, and UX researchers

Tracking down answers from subject matter experts and other partners

Building alignment between UX team members, product managers, and developers

Meeting grade level requirements and creating content for non-native English speakers

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