Influencer Manager New Los Angeles, California, United States Job at StubHub, In

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub, the world's leading ticket marketplace, is seeking a dynamic, strategic, and innovative leader to join our team as Influencer Manager for StubHub in North America.

Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA

What You'll Do

• Develop and scale a measurable influencer strategy across sports, music, and entertainment that aligns with StubHub’s growth and brand objectives.
• Leverage an existing network of creators, talent managers, and agencies to bring top influencers into StubHub programs quickly and cost‑effectively, securing high‑impact collaborations through relationships, exclusives, and earned opportunities.
• Identify, source, and onboard creators – from emerging talent to marquee influencers – to drive cultural relevance, reach, and performance.
• Build and maintain strong relationships across the creator ecosystem, positioning StubHub as a preferred partner for influencers and their teams.
• Negotiate contracts, define deliverables, and manage campaign execution end‑to‑end, collaborating with legal, finance, and marketing partners to ensure smooth delivery.
• Integrate influencer content into broader StubHub campaigns and tentpole moments, partnering closely with Social, PR, Partnerships, Affiliate, and Acquisition teams.
• Track and optimize campaign performance through clear metrics (ROAS, CPM, CPC, engagement, conversions), working with analytics partners to set up UTM tracking and reporting frameworks.
• Monitor and analyze cultural trends and platform shifts to surface timely influencer opportunities tied to major events, viral moments, or emerging formats.
• Act as StubHub’s internal expert on the creator landscape, staying ahead of trends on TikTok, Instagram, YouTube, and emerging platforms to inform strategy and talent selection.

Who You Are

• You are aware of viral internet moments as they happen.
• You are proactive and autonomous. When you run into a problem, you find a solution. You think outside the box and go the extra mile to get things done.
• A creator‑obsessed marketer with a deep understanding of the influencer landscape, internet culture, and live event fandoms.
• You love building systems but aren’t afraid to DM a creator and make magic happen fast.
• Comfortable working cross‑functionally, juggling multiple campaigns, and communicating clearly with executives, partners, and creators alike.
• Data‑driven and outcomes‑oriented – you know how to translate campaign performance into business impact.
• 5–7 years in influencer marketing, talent management, or social strategy (experience in sports, music, fashion, or entertainment strongly preferred).
• Proven track record of developing and executing influencer campaigns that drove measurable business results.
• Deep fluency in performance metrics (ROAS, CPM, CPC, engagement rate) and paid/organic integrations.
• Strong negotiation skills and experience managing complex creator relationships.
• Excellent written and verbal communication skills, with a knack for persuasive storytelling.
• Bonus: Experience building influencer programs from 0→1 or scaling scrappy test programs into core growth engines.
• Portfolio Required: Showcase past influencer campaigns, including strategic approach, creator selection, content examples, and performance impact.

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top‑Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work‑life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well‑being with a comprehensive benefits package, featuring 401(k) and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range for this role is $100,000 – $130,000 USD. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world – from sports to music, comedy to dance, festivals to theatre – StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front‑row seat to the action.

We are an equal‑opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.