Service Writer Job at Livermore Ford and Lincoln in Livermore

Join to apply for the Service Writer role at Livermore Ford and Lincoln

This range is provided by Livermore Ford and Lincoln. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $192,000.00/yr

We are only looking for FORD or LINCOLN Advisors. If you have experience with another OEM, we appreciate your interest but you will not be contacted for an interview.

Benefits

• Highly competitive compensation
• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Free College education courses for employees and their immediate family members
• Employee discounts
• Excellent culture
• Room for growth

Responsibilities

• Greet customers, listen to their service needs, and create accurate repair orders
• Maintain strong customer relationships and deliver consistent communication throughout the repair process
• Monitor progress of repairs and keep customers updated regularly
• Coordinate with technicians on timelines, parts needs, and job completion
• Maximize service department profitability by identifying and offering recommended services and promotions
• Uphold ethical standards and dealership policies
• Participate in quality control and help develop standard operating procedures
• Maintain a clean, professional, and organized work environment

Requirements

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Automotive service advisor experience required
• Completion of service advisor/customer satisfaction training preferred
• Fluent in English with strong communication and multitasking skills
• Proficiency with computers and dealership management systems
• Ability to stay focused and productive in a fast-paced, interruption-heavy environment

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing