TD Bank
* Expert level professional role requiring in-depth knowledge/expertise in own domain/field of specialty and a working knowledge of broader related areas* Integrates the broader organizational context into advice and solutions within own area* Understands the industry, competition and the factors that differentiate the organization* Applies best practices to implement process, product or service improvements* Acts as a subject matter expert within their own area of specialty or as a resource for others* Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs* Contributes to setting standards within area of expertise* Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders* Uses advanced methods to contribute to new solutions and recommend standards against which others will operate* Impacts a range of functional programs and operations across own and related teams* Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels* Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels* Works independently as the senior technical lead and guides others within area of expertise* Identifies and leads problem resolution for complex issues at all levels* Undergraduate degree and/or relevant professional certifications, designations, or equivalent required* 5+ years relevant experience* Proficient knowledge of multiple marketing disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product/customer markets* Knowledge of current and emerging competitor and market trends* Knowledge of risk management environment, standards and regulations* Ability to manage a budget and work within the constraints of that budget* Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives* Ability to exercise sound judgement in making decisions* Ability to communicate effectively in both oral and written form* Ability to work collaboratively and build relationships* Skill in using computer applications including MS Office* Ability to analyze, organize and prioritize work while meeting multiple deadlines* Ability to work successfully as a member of a team and independently* Ability to handle confidential information with discretion* Salesforce MCP Experience (build & technical)* Salesforce Mobile Studio Experience (build & technical)* Salesforce CDC Experience (segmentation activation experience)* Adobe Audience Manager (build & technical)* Experience in SSJS, HTML &/or CLS* Adheres to enterprise frameworks or methodologies that relate to activities for our business area* Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate* Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)* Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices* Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist* Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques* Participates in personal performance management and development activities, including cross training within own team* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships* Contributes to a fair, positive and equitable environment that supports a diverse workforce* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by #J-18808-Ljbffr
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by #J-18808-Ljbffr