Forter
Senior Manager, Content (Head of Content)
Join to apply for the
Senior Manager, Content (Head of Content)
role at
Forter .
About the role Forter is seeking an experienced, creative, and highly organized content leader to guide our strategy and execution. This role combines hands‑on production with visionary strategy, offering the chance to create content that drives demand, builds authority, and educates the market.
What you’ll be doing
Own the global content strategy and calendar — ensuring alignment with marketing, sales, and product priorities.
Lead creation of high‑value, educational content that helps eCommerce and payments leaders understand their changing environment and improve revenue and profitability.
Leverage AI tools to enhance efficiency, insight generation, and quality across the content lifecycle.
Oversee the production of diverse content formats, including:
Website pages and blogs that drive engagement and conversion.
Research reports leveraging Forter’s unique data visibility to uncover industry trends and insights.
Thought leadership video scripts and ghostwritten articles for executives and internal subject matter experts.
Customer success stories, case studies, and video content showcasing Forter’s impact.
Collaborate cross‑functionally with the Creative team, Product Marketing, Partner Marketing, Demand Gen, Sales, and internal subject matter experts to ensure content supports go‑to‑market priorities.
Manage and mentor a full‑time content team member and a network of writers, editors, designers, and video producers.
Measure content performance and use insights to refine strategy, formats, and distribution for maximum impact.
Ensure brand consistency across all channels, maintaining Forter’s voice as credible, authoritative, and approachable.
What you’ll need
8+ years of experience in content marketing or editorial leadership, ideally within B2B SaaS, payments, or eCommerce.
An understanding of content’s role in the digital demand engine — SEO, lead generation, and nurture.
Strong writing, editing, and storytelling skills — able to translate complex topics into clear, compelling narratives.
Experience working with data‑driven content, including turning analytics or proprietary insights into thought leadership.
Comfortable managing and mentoring a mix of internal team members and external contractors or agencies.
Demonstrated experience using AI tools for research, drafting, editing, and analysis.
Proven project management and organizational skills — able to juggle multiple priorities and stakeholders.
About us Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.
Forter is driven by a defined set of values and a culture that empowers individuals to have outsized impact.
Forter Awards
Great Place to Work Certification (2021, 2022, 2023)
Fortune’s Best Workplaces in NYC (2022, 2023, 2024)
Forbes Cloud 100 (2021, 2022, 2023, 2024)
#3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
Anti‑Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian We are a team of over 500 Forterians spread across three continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. We believe unique people create unique ideas, and valuable experience comes in many forms. If your background doesn’t match every listed requirement, we encourage you to apply and explain how your skills and values could be an asset to us.
Equal Employment Opportunity Forter is an Equal Employment Opportunity employer that considers all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits
Competitive salary
Restricted Stock Units (RSUs)
Matching 401(k) Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half‑day Fridays
Hybrid work At Forter, we embrace a hybrid work model that blends in‑person connection with remote flexibility. Team members near key hubs are expected to work from the office at least three days per week, fostering collaboration and culture.
Forter does not accept agency resumes. Please do not forward resumes to Forter or any related jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $128,000 – $157,000 annually + bonus + equity + benefits. The referenced salary range is based on the company's good faith belief at the time of posting; actual compensation may vary based on geographic location, work experience, market conditions, and skill level.
Seniority level: Director
Employment type: Full‑time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Software Development
#J-18808-Ljbffr
Senior Manager, Content (Head of Content)
role at
Forter .
About the role Forter is seeking an experienced, creative, and highly organized content leader to guide our strategy and execution. This role combines hands‑on production with visionary strategy, offering the chance to create content that drives demand, builds authority, and educates the market.
What you’ll be doing
Own the global content strategy and calendar — ensuring alignment with marketing, sales, and product priorities.
Lead creation of high‑value, educational content that helps eCommerce and payments leaders understand their changing environment and improve revenue and profitability.
Leverage AI tools to enhance efficiency, insight generation, and quality across the content lifecycle.
Oversee the production of diverse content formats, including:
Website pages and blogs that drive engagement and conversion.
Research reports leveraging Forter’s unique data visibility to uncover industry trends and insights.
Thought leadership video scripts and ghostwritten articles for executives and internal subject matter experts.
Customer success stories, case studies, and video content showcasing Forter’s impact.
Collaborate cross‑functionally with the Creative team, Product Marketing, Partner Marketing, Demand Gen, Sales, and internal subject matter experts to ensure content supports go‑to‑market priorities.
Manage and mentor a full‑time content team member and a network of writers, editors, designers, and video producers.
Measure content performance and use insights to refine strategy, formats, and distribution for maximum impact.
Ensure brand consistency across all channels, maintaining Forter’s voice as credible, authoritative, and approachable.
What you’ll need
8+ years of experience in content marketing or editorial leadership, ideally within B2B SaaS, payments, or eCommerce.
An understanding of content’s role in the digital demand engine — SEO, lead generation, and nurture.
Strong writing, editing, and storytelling skills — able to translate complex topics into clear, compelling narratives.
Experience working with data‑driven content, including turning analytics or proprietary insights into thought leadership.
Comfortable managing and mentoring a mix of internal team members and external contractors or agencies.
Demonstrated experience using AI tools for research, drafting, editing, and analysis.
Proven project management and organizational skills — able to juggle multiple priorities and stakeholders.
About us Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.
Forter is driven by a defined set of values and a culture that empowers individuals to have outsized impact.
Forter Awards
Great Place to Work Certification (2021, 2022, 2023)
Fortune’s Best Workplaces in NYC (2022, 2023, 2024)
Forbes Cloud 100 (2021, 2022, 2023, 2024)
#3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
Anti‑Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian We are a team of over 500 Forterians spread across three continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. We believe unique people create unique ideas, and valuable experience comes in many forms. If your background doesn’t match every listed requirement, we encourage you to apply and explain how your skills and values could be an asset to us.
Equal Employment Opportunity Forter is an Equal Employment Opportunity employer that considers all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits
Competitive salary
Restricted Stock Units (RSUs)
Matching 401(k) Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half‑day Fridays
Hybrid work At Forter, we embrace a hybrid work model that blends in‑person connection with remote flexibility. Team members near key hubs are expected to work from the office at least three days per week, fostering collaboration and culture.
Forter does not accept agency resumes. Please do not forward resumes to Forter or any related jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $128,000 – $157,000 annually + bonus + equity + benefits. The referenced salary range is based on the company's good faith belief at the time of posting; actual compensation may vary based on geographic location, work experience, market conditions, and skill level.
Seniority level: Director
Employment type: Full‑time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Software Development
#J-18808-Ljbffr