Groundfloor
Community Manager (Event & Guest Experience)
You’re in charge of delivering an exceptional work, lounge and event experience for every member of Groundfloor Oakland. You’ll be the face of our company and the person who our members associate most with their membership. You’ll help people with problems, get to know them, engage with them, host them and make them feel welcome. You’ll also be in charge of all the practical things that come up day-to-day from coordinating external contractors (i.e. housekeeping and maintenance) to hosting events and talks.
Hours
Part time, shift-based, likely 10-20 hours per week depending on needs
Location
On-site at our Oakland location (4055 Telegraph Ave).
What you’ll do
Manage day-to-day activity in our Oakland location
Host our members, help check them in, troubleshoot their needs, answer their questions
Be a friendly face who knows everyone’s names, proactively getting to know people
Facilitate events, tours and talks in the space
Coordinate with maintenance and cleaning services and other external contractors
Handle issues as they arise, technical or otherwise (e.g. wifi, broken doors etc)
Actively engage with each and every person in the space to make them feel welcome
Manage opening and/or closing of the space, depending on the shift
Coordinate with 3rd parties such as fitness instructors and food vendors
Capture great content from the space for our social media
Handle scheduling in the space generally, make sure that things are happening when they’re meant to from fitness classes to mealtimes to events
Help reset the space for certain events as needed, whether rearranging furniture and adjusting light and sound depending on what’s going on
You’re a great fit if you have
1-3 years of customer-facing experience in a fast paced environment
A genuine love for people and thrive on making new relationships
Experience with events and production
A positive and outwardly sunny manner, whatever is going on
You’re tech-savvy, comfortable and eager to learn new systems
Fantastic interpersonal skills, be the kind of person that others gravitate to
An ability to solve problems, with creativity and speed
An interest in what we’re building and a love for bringing people together
Why this is a great opportunity
You get to work with one of the most exciting, diverse communities in Oakland
You get to be the face of a beautiful, brand new space
You get to foster real connections with real people (not just nameless users!)
You are joining us at the very start of our journey, giving you a real opportunity to provide meaningful impact on our long term trajectory
Meet incredible people and be seen as a leader by everyone you interact with
What is Groundfloor We’re a community-focused workspace. We’re a private membership community, centered around work nd connection. Members can use the space for whatever they want: work, to meet friends or to just relax outside the home.
Our membership community comes from all walks of life, including technology, art, literature and business. We’re not a tech-only space, and are actively building a founding community that is diverse, inviting and friendly. Our vision is to have a Groundfloor club in every neighborhood in the world. We’re venture backed by some incredible investors, and have a founding team from the worlds of hospitality, design and product.
If you’re excited by what we’re building, let’s chat :)
Seniority level
Entry level
Employment type
Part-time
Job function
Marketing and Sales
Industries
Hospitality
#J-18808-Ljbffr
Hours
Part time, shift-based, likely 10-20 hours per week depending on needs
Location
On-site at our Oakland location (4055 Telegraph Ave).
What you’ll do
Manage day-to-day activity in our Oakland location
Host our members, help check them in, troubleshoot their needs, answer their questions
Be a friendly face who knows everyone’s names, proactively getting to know people
Facilitate events, tours and talks in the space
Coordinate with maintenance and cleaning services and other external contractors
Handle issues as they arise, technical or otherwise (e.g. wifi, broken doors etc)
Actively engage with each and every person in the space to make them feel welcome
Manage opening and/or closing of the space, depending on the shift
Coordinate with 3rd parties such as fitness instructors and food vendors
Capture great content from the space for our social media
Handle scheduling in the space generally, make sure that things are happening when they’re meant to from fitness classes to mealtimes to events
Help reset the space for certain events as needed, whether rearranging furniture and adjusting light and sound depending on what’s going on
You’re a great fit if you have
1-3 years of customer-facing experience in a fast paced environment
A genuine love for people and thrive on making new relationships
Experience with events and production
A positive and outwardly sunny manner, whatever is going on
You’re tech-savvy, comfortable and eager to learn new systems
Fantastic interpersonal skills, be the kind of person that others gravitate to
An ability to solve problems, with creativity and speed
An interest in what we’re building and a love for bringing people together
Why this is a great opportunity
You get to work with one of the most exciting, diverse communities in Oakland
You get to be the face of a beautiful, brand new space
You get to foster real connections with real people (not just nameless users!)
You are joining us at the very start of our journey, giving you a real opportunity to provide meaningful impact on our long term trajectory
Meet incredible people and be seen as a leader by everyone you interact with
What is Groundfloor We’re a community-focused workspace. We’re a private membership community, centered around work nd connection. Members can use the space for whatever they want: work, to meet friends or to just relax outside the home.
Our membership community comes from all walks of life, including technology, art, literature and business. We’re not a tech-only space, and are actively building a founding community that is diverse, inviting and friendly. Our vision is to have a Groundfloor club in every neighborhood in the world. We’re venture backed by some incredible investors, and have a founding team from the worlds of hospitality, design and product.
If you’re excited by what we’re building, let’s chat :)
Seniority level
Entry level
Employment type
Part-time
Job function
Marketing and Sales
Industries
Hospitality
#J-18808-Ljbffr