Digital Publishing QA/QC Lead Job at Axelon Services in New York

Digital Publishing QA/QC Lead NYC Home Office (Hybrid preferred, remote Okay) EST or CST hours preferred; MST acceptable for the right candidate. 6+ Months. Pay: $70-80 per hour Job Overview Seeking a detail-oriented Digital Publishing QA/QC Lead to oversee and execute quality control and assurance for our digital publishing operations. This role ensures that all digital assets—including web pages, forms, social posts, emails, and marketing content—are error‑free, compliant with brand and accessibility standards (ADA), and function flawlessly across platforms. This individual will also support the QA/QC team, provide training, and maintain up‑to‑date ADA compliance standards while owning quality assurance for newyorklife.com. Responsibilities Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices. Perform hands‑on QA/QC for digital deliverables, including AEM content, Hearsay content, Adobe Target, forms, social posts, emails, landing pages, and microsites. Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency. Create and manage QA documentation, checklists, and testing protocols. Provide feedback and training to team members to improve quality and efficiency. Collaborate closely with authors, developers, and project managers to resolve issues quickly. Keep current with ADA standards, changes/updates, and provide materials and training for the team. Own and manage quality assurance. Participate in ongoing process improvement to enhance digital publishing workflows and testing efficiency. May be asked to perform authoring tasks as needed. Must-Have Skills / Experience Adobe Experience Manager (AEM) expertise Attention to detail and strong copywriting skills QA/QC experience in digital publishing Understanding of ADA compliance and policy Ability to coordinate with marketing leads, web/design teams Strong communication skills; prior management or coaching experience preferred Preferred Qualifications Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul Strong understanding of WCAG, usability, and responsive design best practices Ability to manage multiple concurrent reviews and deadlines in a fast‑paced environment Dealbreakers English must be first language Axelon Services #J-18808-Ljbffr In Summary: Digital Publishing QA/QC Lead to oversee and execute quality control and assurance for our digital publishing operations . This role ensures that all digital assets are error‑free, compliant with brand and accessibility standards (ADA), and function flawlessly across platforms . This individual will also support the QA team, provide training, and maintain up‑to‑date ADA compliance standards . En Español: Digital Publishing QA/QC Lead NYC Home Office (Hybrid Preferred, Remote Okay) EST o horas CST preferidas; MST aceptable para el candidato adecuado. 6+ Meses. Salario: $70-80 por hora Resumen de trabajo Buscando un control y garantía de calidad orientados a los detalles para supervisar y ejecutar nuestras operaciones de publicación digital. Esta función asegura que todos los activos digitales incluyendo páginas web, formularios, publicaciones sociales, correos electrónicos y contenido de marketing son libres de errores, cumplen con las normas de marca y accesibilidad (ADA), y funcionan impecablemente en todas las plataformas. Este individuo también apoyará al equipo de QA/QC, proporcionará capacitación y mantendrá los estándares de cumplimiento ADA actualizados mientras posee la garantía de calidad para newyorklife.com. Responsabilidades Sirve como el principal recurso de certificación /QC del equipo Digital Publishing, estableciendo y manteniendo las mejores normas y prácticas de calidad. Realizará una verificación o calificación práctica en productos digitales, incluidos contenido AEM, contenido Hearsay, Adobe Target, formularios, publicaciones sociales, correos electrónicos, páginas de aterrizaje y microsites. Llevar a cabo pruebas de accesibilidad (ADA) y navegador/dispositivo para garantizar la conformidad y consistencia. Crear y gestionar documentación, listas de comprobación y protocolos de prueba de calidad con rapidez. Proporcionar información y entrenamiento a los miembros del equipo para detallar su calidad y eficiencia. Colaborar estrechamente con autores, desarrolladores y expertos en diseño de proyectos para resolver problemas actuales, crear mensajes de texto, correo electrónico, webseries y sitios web.