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We are seeking a strategic, innovative, and results-driven Communications Director to lead our internal and external communications at Foundever. You will be responsible for shaping and articulating our brand voice, driving public relations strategy, overseeing executive and corporate communications, and ensuring consistent messaging across all channels.
Job Responsibilities
Develop and Execute Communications Strategy Craft and implement a comprehensive communications plan that aligns with business objectives and enhances brand reputation
Public Relations & Media Outreach Manage media relationships, secure press coverage, write press releases, and serve as the company spokesperson when appropriate
Executive Communications Support company leadership with speechwriting, talking points, interviews, and key presentations for internal and external engagements
Internal Communications Ensure transparent and effective internal communications that promote employee engagement and alignment across departments
Crisis & Reputation Management Prepare and lead crisis communications plans, working closely with legal and executive teams to respond swiftly and strategically to emerging issues
Content Development Oversee the creation of blog posts, op-eds, newsletters, social media content, and thought leadership materials
Digital and Social Media Strategy Guide messaging across social platforms and collaborate with digital teams to maximize engagement and reach
Measurement & Reporting Monitor and report on the effectiveness of communication efforts using KPIs, analytics, and audience feedback
Skills and Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master’s preferred)
8+ years of communications experience in the tech or SaaS industry
Proven track record of leading successful PR campaigns and media outreach
Exceptional writing, editing, and storytelling skills
Strong leadership and team management abilities
Comfortable working in a fast-paced, high-growth environment
Experience with communication tools such as HubSpot, PRNewswire, Meltwater, or similar
Preferred Experience
Experience supporting a B2B or B2C technology company
Crisis communication training or certifications
Familiarity with investor and financial communications (if applicable)
Strong network of tech/media press contacts.
About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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Job Responsibilities
Develop and Execute Communications Strategy Craft and implement a comprehensive communications plan that aligns with business objectives and enhances brand reputation
Public Relations & Media Outreach Manage media relationships, secure press coverage, write press releases, and serve as the company spokesperson when appropriate
Executive Communications Support company leadership with speechwriting, talking points, interviews, and key presentations for internal and external engagements
Internal Communications Ensure transparent and effective internal communications that promote employee engagement and alignment across departments
Crisis & Reputation Management Prepare and lead crisis communications plans, working closely with legal and executive teams to respond swiftly and strategically to emerging issues
Content Development Oversee the creation of blog posts, op-eds, newsletters, social media content, and thought leadership materials
Digital and Social Media Strategy Guide messaging across social platforms and collaborate with digital teams to maximize engagement and reach
Measurement & Reporting Monitor and report on the effectiveness of communication efforts using KPIs, analytics, and audience feedback
Skills and Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master’s preferred)
8+ years of communications experience in the tech or SaaS industry
Proven track record of leading successful PR campaigns and media outreach
Exceptional writing, editing, and storytelling skills
Strong leadership and team management abilities
Comfortable working in a fast-paced, high-growth environment
Experience with communication tools such as HubSpot, PRNewswire, Meltwater, or similar
Preferred Experience
Experience supporting a B2B or B2C technology company
Crisis communication training or certifications
Familiarity with investor and financial communications (if applicable)
Strong network of tech/media press contacts.
About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
#J-18808-Ljbffr