Capital One
Director – Channel Marketing
Capital One is seeking a result-oriented and data-driven Marketing Director to fill a critical position within the Global Payment Network organization. In this role, the Director will orchestrate multi-channel initiatives to ensure acceptance and enablement readiness throughout the payment ecosystem. The audience includes merchants, acquirers, enablers, and other network participants. The role focuses on leading strategic efforts in channel distribution, vendor partnerships, merchant analytics, and partner enablement, all aimed at driving operational excellence and enhancing the market impact of Network acceptance.
Channel Distribution Strategy
Develop and execute go-to-market plans across direct and indirect distribution channels
Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics
Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness
Vendor Management
Oversee vendor selection, onboarding, and performance evaluation
Negotiate contracts and service-level agreements (SLAs)
Implement governance frameworks to ensure compliance and operational efficiency
Merchant Data Analytics
Lead merchant segmentation and behavioral analysis to inform strategy
Partner with Analytics to develop channel distribution models, dashboards and insights
Translate analytics into actionable recommendations for channel teams
Payments Ecosystem Partner Strategy
Build and manage strategic relationships with payment processors, enablers, and ecosystem partners
Identify co-marketing, integration, and joint solution opportunities
Represent the company in industry forums and partner engagements
Basic Qualifications
Bachelor’s Degree or Military Experience
At least 10 years of professional experience in a media or advertising agency, research firm, or corporate environment in a consumer-focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.)
Preferred Qualifications
MBA preferred with marketing relevant coursework (e.g., Market Research, Marketing, Sociology, Psychology, Behavioral Economics)
Experience with Payments & Financial Services
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary Chicago, IL: $181,800 – $207,500 for Director, Marketing McLean, VA: $200,100 – $228,400 for Director, Marketing Richmond, VA: $181,800 – $207,500 for Director, Marketing Riverwoods, IL: $181,800 – $207,500 for Director, Marketing
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
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Channel Distribution Strategy
Develop and execute go-to-market plans across direct and indirect distribution channels
Align channel strategies with MSA analysis, merchant segmentation data and regional/MCC market dynamics
Collaborate with Sales, Customer Experience, Operations and Analytics teams to ensure channel readiness
Vendor Management
Oversee vendor selection, onboarding, and performance evaluation
Negotiate contracts and service-level agreements (SLAs)
Implement governance frameworks to ensure compliance and operational efficiency
Merchant Data Analytics
Lead merchant segmentation and behavioral analysis to inform strategy
Partner with Analytics to develop channel distribution models, dashboards and insights
Translate analytics into actionable recommendations for channel teams
Payments Ecosystem Partner Strategy
Build and manage strategic relationships with payment processors, enablers, and ecosystem partners
Identify co-marketing, integration, and joint solution opportunities
Represent the company in industry forums and partner engagements
Basic Qualifications
Bachelor’s Degree or Military Experience
At least 10 years of professional experience in a media or advertising agency, research firm, or corporate environment in a consumer-focused role (media strategist, communications planner, strategic planner, account planner, data strategist, etc.)
Preferred Qualifications
MBA preferred with marketing relevant coursework (e.g., Market Research, Marketing, Sociology, Psychology, Behavioral Economics)
Experience with Payments & Financial Services
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary Chicago, IL: $181,800 – $207,500 for Director, Marketing McLean, VA: $200,100 – $228,400 for Director, Marketing Richmond, VA: $181,800 – $207,500 for Director, Marketing Riverwoods, IL: $181,800 – $207,500 for Director, Marketing
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
#J-18808-Ljbffr