Universal Orlando Resort
Technical Entertainment Maintenance Opportunities (Universal Studios and Islands
Universal Orlando Resort, Orlando, Florida, us, 32885
Technical Entertainment Maintenance Opportunities (Universal Studios and Islands of Adventure)
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Technical Entertainment Maintenance Opportunities (Universal Studios and Islands of Adventure)
role at
Universal Orlando Resort .
JOB SUMMARY Supports Entertainment shows and offerings by performing advanced troubleshooting, corrective maintenance, and repairs of technical entertainment equipment and systems. Involved in modifications, testing, installation, and commissioning of replacement systems. Provides technical and mechanical support for day‑to‑day operations.
MAJOR RESPONSIBILITIES
Analyze, troubleshoot and implement immediate and long‑term repairs and solutions to improve operational reliability, safety and serviceability of entertainment equipment and systems.
Use a systematic approach to research defective or ineffective parts and systems via technical manuals, drawings and external resources.
Record data entry and communications on tasks, corrective actions and repairs in department tracking systems; research and specify replacement parts.
Perform job duties as described for the department’s non‑lead responsibilities.
Modify equipment and systems per Universal Orlando Entertainment direction.
Communicate and coordinate with other departments or crafts as needed.
Actively participate in learning opportunities in entertainment technologies for all disciplines.
Participate in Environmental, Health & Safety responsibilities by following UO policy, procedures, training and team member involvement activities.
Perform other duties as assigned.
TECH I – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
5‑8 years’ experience in maintaining, troubleshooting, and repairing entertainment equipment.
5‑8 years’ experience in electrical repairs in DC or AC systems preferred.
5‑8 years’ experience in design, installation, or maintenance of A/V & entertainment systems.
Equivalent combination of education and experience accepted.
TECH II – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
3‑5 years’ experience in maintaining, troubleshooting, and repairing entertainment equipment.
3‑5 years’ experience in electrical repairs in DC or AC systems preferred.
3‑5 years’ experience in design, installation, or operation of A/V & entertainment systems.
Equivalent combination of education and experience accepted.
TECH III – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
1‑3 years’ experience in maintaining and repairing entertainment equipment.
1‑3 years basic troubleshooting knowledge of entertainment systems.
Equivalent combination of education and experience accepted.
CERTIFICATIONS, LICENSES & REGISTRATIONS
Valid Florida driver’s license required.
Christie Certification Training.
Q‑Sys Level 1, Dante Level 1.
Q‑Sys Level 2, Control Training 201, Control & UCI Fundamentals.
Dante Level 2 or 3.
SMAART Technologies Software Certification.
ADDITIONAL INFORMATION
Computers: basic knowledge of MS Word, MS Excel, or equivalent.
Advanced knowledge in the set‑up and ongoing maintenance of A/V & entertainment systems.
Certificates and factory training desired.
Cable terminations and labeling desired.
Accountable to strictly adhere to all policies and procedures governing the safe operation of all technical equipment.
Assist in technical training and implementation of all training materials; maintain and share job knowledge; assist in developing team members.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via‑email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer.
Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE
#J-18808-Ljbffr
Technical Entertainment Maintenance Opportunities (Universal Studios and Islands of Adventure)
role at
Universal Orlando Resort .
JOB SUMMARY Supports Entertainment shows and offerings by performing advanced troubleshooting, corrective maintenance, and repairs of technical entertainment equipment and systems. Involved in modifications, testing, installation, and commissioning of replacement systems. Provides technical and mechanical support for day‑to‑day operations.
MAJOR RESPONSIBILITIES
Analyze, troubleshoot and implement immediate and long‑term repairs and solutions to improve operational reliability, safety and serviceability of entertainment equipment and systems.
Use a systematic approach to research defective or ineffective parts and systems via technical manuals, drawings and external resources.
Record data entry and communications on tasks, corrective actions and repairs in department tracking systems; research and specify replacement parts.
Perform job duties as described for the department’s non‑lead responsibilities.
Modify equipment and systems per Universal Orlando Entertainment direction.
Communicate and coordinate with other departments or crafts as needed.
Actively participate in learning opportunities in entertainment technologies for all disciplines.
Participate in Environmental, Health & Safety responsibilities by following UO policy, procedures, training and team member involvement activities.
Perform other duties as assigned.
TECH I – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
5‑8 years’ experience in maintaining, troubleshooting, and repairing entertainment equipment.
5‑8 years’ experience in electrical repairs in DC or AC systems preferred.
5‑8 years’ experience in design, installation, or maintenance of A/V & entertainment systems.
Equivalent combination of education and experience accepted.
TECH II – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
3‑5 years’ experience in maintaining, troubleshooting, and repairing entertainment equipment.
3‑5 years’ experience in electrical repairs in DC or AC systems preferred.
3‑5 years’ experience in design, installation, or operation of A/V & entertainment systems.
Equivalent combination of education and experience accepted.
TECH III – Education & Experience
Associate degree (AA) preferred.
Bachelor’s degree from a four‑year college or university in a related field preferred.
1‑3 years’ experience in maintaining and repairing entertainment equipment.
1‑3 years basic troubleshooting knowledge of entertainment systems.
Equivalent combination of education and experience accepted.
CERTIFICATIONS, LICENSES & REGISTRATIONS
Valid Florida driver’s license required.
Christie Certification Training.
Q‑Sys Level 1, Dante Level 1.
Q‑Sys Level 2, Control Training 201, Control & UCI Fundamentals.
Dante Level 2 or 3.
SMAART Technologies Software Certification.
ADDITIONAL INFORMATION
Computers: basic knowledge of MS Word, MS Excel, or equivalent.
Advanced knowledge in the set‑up and ongoing maintenance of A/V & entertainment systems.
Certificates and factory training desired.
Cable terminations and labeling desired.
Accountable to strictly adhere to all policies and procedures governing the safe operation of all technical equipment.
Assist in technical training and implementation of all training materials; maintain and share job knowledge; assist in developing team members.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via‑email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer.
Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE
#J-18808-Ljbffr