Hiscox
Senior UX Designer – Insurance Platforms Job at Hiscox in Chicago
Hiscox, Chicago, IL, US, 60290
Senior UX Designer – Insurance Platforms
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Build a Brilliant Future with Corix, a Hiscox Company!
The Senior UX Designer – Insurance Platforms role at Corix, a Hiscox Company, is responsible for the end-to-end design, development, and continuous improvement of user experiences that power critical insurance technology workflows, including submissions, quoting, binding, issuance, and policy maintenance. This role focuses on creating intuitive, scalable, and component-driven design systems that support brokers, underwriters, and internal teams while driving efficiency and consistency across operations.
Core responsibilities include leading UX design for insurance product configurations, administrative tools, and underwriting file management, ensuring seamless workflows and reduced friction for both external and internal stakeholders. The Senior UX Designer will translate complex insurance processes into simple, usable experiences, partnering closely with Product Managers, Engineering, and business teams to ensure designs are validated, feasible, and aligned with business outcomes.
This position plays a critical role in shaping how software functions and ships—designs are required before development can occur. By owning experience strategy and design execution, the Senior UX Designer ensures usability, operational efficiency, and scalable design systems that accelerate product delivery, enable faster iterations, and drive adoption across the platform.
Key Responsibilities
Lead UX design across end-to-end insurance workflows, including submissions, quoting, binding, issuance, and policy maintenance.
Deliver new product experiences (0 → 1) while continuously refining and optimizing existing workflows for usability and operational efficiency.
Own UX design for insurance product configuration projects, ensuring each product implementation has clear, validated, and scalable user flows and interfaces.
Partner closely with Product Managers, Technical Engineering Leads, and business stakeholders to translate complex insurance workflows into intuitive, efficient, and accessible user experiences.
Facilitate design workshops, discovery sessions and interviews, and usability reviews to align on user needs, requirements, and success criteria.
Define UX patterns, interaction models, and guidelines that minimize friction and standardize workflows across broker, underwriter, and operations experiences.
Create high-quality artifacts—including user flows, wireframes, prototypes, and detailed UI specifications—to guide engineering implementation.
Collaborate with Product and Engineering to ensure designs are feasible, accurately implemented, and continuously iterated on based on user feedback and performance data.
Qualifications And Skills
3–7 years experience as a UX or Product Designer, ideally within insurance, fintech, or other regulated industries.
Bachelor's degree preferred.
Strong portfolio demonstrating end-to-end product design—from discovery and user research through interaction design, visual design, and delivery.
Experience building, scaling, and maintaining design systems and component libraries across multiple products or teams.
Demonstrated ability to translate complex, multi-step workflows into clear, simple, and intuitive user experiences.
Experience partnering closely with Product Managers, Engineers, and business stakeholders in agile, cross-functional environments.
Strong problem-solving and critical thinking skills, with a bias for clarity, usability, and measurable impact.
Proficiency in modern design tools (e.g., Figma, Sketch) and familiarity with component-driven design practices.
Excellent communication, collaboration, and stakeholder management skills, with the ability to present and defend design decisions to both technical and non-technical audiences.
Highly organized, with strong project management skills and the ability to manage multiple initiatives, priorities, and deadlines simultaneously.
What Hiscox USA Offers
401(k) with competitive company matching.
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care).
Company paid group term life, short- and long-term disability coverage.
24 paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days.
Paid parental leave.
4-week paid sabbatical after every 5 years of service.
Financial Adoption Assistance and Medical Travel Reimbursement Programs.
Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program.
Company paid subscription to Headspace to support employees’ mental health and wellbeing.
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program.
Dynamic, creative and value-driven culture.
Modern and open office spaces, complimentary beverages.
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation.
Salary range: $135,000 – $160,000.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Location: Chicago, IL.
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