Compass Group Canada
AUDIO VISUAL TECHNICIAN (ON CALL)
Compass Group Canada, Chicago Heights, Illinois, United States, 60411
Overview
We are hiring immediately for on call
AUDIO VISUAL TECHNICIAN
positions. Location: FirstWave - 50 South Lasalle Street, Chicago, IL 60604. Online applications accepted only. Schedule: On call schedule. Days and hours may vary. More details upon interview. Pay Range: $25.00 to $40.00 per hour. Responsibilities
Ensures that all audio visual requirements requested by clients are met and interfaces with various types of audio visual, communication, and presentation technology. Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary; gathers information from email and phone communications and distributes to the assigned contact. Provides problem escalation support and issue resolution; follows up on service challenges and works with the manager to take corrective action. Provides technical assistance for all meetings and customers that require tech services for their events. Follows SOPs for audio-visual support as provided by the AV Manager and Director of Technology and Operations. Adheres to preventative maintenance room sweeps on a weekly basis and reports sweep information through the database. Changes data projectors, lamps, and cabling pieces associated with all integrated systems throughout the portfolio. Reviews operation of equipment with customers and ensures they are comfortable with its operation. Educates staff and customers on the basics of all AV equipment in the facility. Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms. Keeps the AV storerooms organized and well managed. Assists with conference room set-ups, break downs, and other areas where assistance is needed. Performs other duties as assigned. Qualifications
Minimum of one year of experience supporting audio visual for events. Proficient computer skills and knowledge of office technology/equipment. Excellent written and verbal communication skills. Compensation and Benefits
Associates are offered a comprehensive benefits program. Full-time and part-time positions offer retirement/health and wellness programs, employee assistance, and related benefits. Full-time positions also offer medical, dental, vision, life/AD, disability, and commuter benefits, among others. Paid time off benefits may apply in accordance with applicable laws. For paid time off information, see policy documents. About Compass Group
Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Applications are accepted on an ongoing basis. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions of the job based on business necessity.
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We are hiring immediately for on call
AUDIO VISUAL TECHNICIAN
positions. Location: FirstWave - 50 South Lasalle Street, Chicago, IL 60604. Online applications accepted only. Schedule: On call schedule. Days and hours may vary. More details upon interview. Pay Range: $25.00 to $40.00 per hour. Responsibilities
Ensures that all audio visual requirements requested by clients are met and interfaces with various types of audio visual, communication, and presentation technology. Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary; gathers information from email and phone communications and distributes to the assigned contact. Provides problem escalation support and issue resolution; follows up on service challenges and works with the manager to take corrective action. Provides technical assistance for all meetings and customers that require tech services for their events. Follows SOPs for audio-visual support as provided by the AV Manager and Director of Technology and Operations. Adheres to preventative maintenance room sweeps on a weekly basis and reports sweep information through the database. Changes data projectors, lamps, and cabling pieces associated with all integrated systems throughout the portfolio. Reviews operation of equipment with customers and ensures they are comfortable with its operation. Educates staff and customers on the basics of all AV equipment in the facility. Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms. Keeps the AV storerooms organized and well managed. Assists with conference room set-ups, break downs, and other areas where assistance is needed. Performs other duties as assigned. Qualifications
Minimum of one year of experience supporting audio visual for events. Proficient computer skills and knowledge of office technology/equipment. Excellent written and verbal communication skills. Compensation and Benefits
Associates are offered a comprehensive benefits program. Full-time and part-time positions offer retirement/health and wellness programs, employee assistance, and related benefits. Full-time positions also offer medical, dental, vision, life/AD, disability, and commuter benefits, among others. Paid time off benefits may apply in accordance with applicable laws. For paid time off information, see policy documents. About Compass Group
Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Applications are accepted on an ongoing basis. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions of the job based on business necessity.
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