D.H. Griffin Companies
Job Title: Service Writer
Company: D.H. Griffin Companies
Location: Greensboro, NC - Burnt Poplar location
Employment Type: Full-Time
About Us
D.H. Griffin Companies is a leader in demolition, environmental, and construction services. With decades of experience and a commitment to excellence, we pride ourselves on delivering high-quality service and maintaining a strong team-oriented culture.
Position Summary
We are seeking a knowledgeable and organized Service Writer for our Maintenance team with a strong background in heavy equipment repair. This role is essential in coordinating maintenance activities, managing service documentation, and ensuring effective communication between technicians, vendors, and internal teams. Key Responsibilities
Coordinate repairs and maintenance for heavy equipment. Create and manage service orders and work requests. Communicate effectively with technicians, vendors, and internal departments. Maintain accurate records using maintenance management systems. Provide excellent customer service to internal and external stakeholders. Monitor equipment status and ensure timely completion of repairs. Required Qualifications
Minimum of 5 years of experience in heavy equipment repair. Proficient with computers and common software applications. Strong organizational and documentation skills. Preferred Skills
Experience with maintenance management systems (e.g., CMMS). Experience with HCSS Equipment360 a plus. Ability to prioritize repairs efficiently. Excellent customer service and interpersonal skills. Effective verbal and written communication abilities. Why Join Us?
Competitive compensation and benefits. Stable, long-term employment with a respected industry leader. Opportunities for growth, cross-training, and advancement. Supportive team environment with hands-on leadership. D.H. Griffin Companies offer full benefits, including paid vacation and holidays, 401K with company matching, flexible spending program, health & dental through Blue Cross Blue Shield and more. Get rewarded for your achievements, with hourly pay and advancement opportunities and appreciate a positive company culture. Learn more about our company @ www.DHGriffin.com. D.H. Griffin Companies is an Equal Employment Opportunity Employer. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Information Technology Industries
IT Services and IT Consulting
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We are seeking a knowledgeable and organized Service Writer for our Maintenance team with a strong background in heavy equipment repair. This role is essential in coordinating maintenance activities, managing service documentation, and ensuring effective communication between technicians, vendors, and internal teams. Key Responsibilities
Coordinate repairs and maintenance for heavy equipment. Create and manage service orders and work requests. Communicate effectively with technicians, vendors, and internal departments. Maintain accurate records using maintenance management systems. Provide excellent customer service to internal and external stakeholders. Monitor equipment status and ensure timely completion of repairs. Required Qualifications
Minimum of 5 years of experience in heavy equipment repair. Proficient with computers and common software applications. Strong organizational and documentation skills. Preferred Skills
Experience with maintenance management systems (e.g., CMMS). Experience with HCSS Equipment360 a plus. Ability to prioritize repairs efficiently. Excellent customer service and interpersonal skills. Effective verbal and written communication abilities. Why Join Us?
Competitive compensation and benefits. Stable, long-term employment with a respected industry leader. Opportunities for growth, cross-training, and advancement. Supportive team environment with hands-on leadership. D.H. Griffin Companies offer full benefits, including paid vacation and holidays, 401K with company matching, flexible spending program, health & dental through Blue Cross Blue Shield and more. Get rewarded for your achievements, with hourly pay and advancement opportunities and appreciate a positive company culture. Learn more about our company @ www.DHGriffin.com. D.H. Griffin Companies is an Equal Employment Opportunity Employer. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr