Kimberly-Clark
Join to apply for the
Marketing & CX Program Manager
role at
Kimberly-Clark .
Become part of a 150‑year‑old global leader dedicated to Better Care for a Better World. In this role, you’ll bring professional expertise, talent, and drive to building and managing our portfolio of iconic, groundbreaking brands.
In This Role, You Will
Lead cross‑functional program management for priority CX and marketing initiatives from planning through delivery.
Define outcome‑based KPIs upfront, track progress, and ensure benefit realization is reported back to leadership.
Establish governance models, operating rhythms, and transparent reporting cadences.
Manage dependencies, risks, and change management with discipline.
Ensure initiatives are delivered on time, on budget, and achieve intended outcomes—not just outputs.
Monitor and document the status of all priority CX and marketing programs, providing regular updates to stakeholders and leadership.
Identify and communicate project dependencies, blockers, and risks; proactively collaborate to resolve issues and maintain momentum.
Facilitate recurring team meetings with clear agendas, action‑oriented discussions, and follow‑ups.
Build understanding, engagement, and commitment across teams to execute against program objectives.
Provide timely and concise updates through dashboards, reports, and other communication tools.
Partner with internal teams to ensure alignment with annual and three‑year business plans.
Translate strategic priorities into executable roadmaps for priority CX and marketing initiatives.
Support the Marketing & CX function in prioritizing initiatives and maintaining visibility into progress and impact.
Ensure alignment to Digital Transformation and other cross‑functional priorities for KCP North America.
Ensure cross‑functional teams are aligned and accountable for delivering experience and marketing improvements.
Deliver clear, concise, and compelling updates to executive stakeholders—highlighting progress, risks, and strategic impact of CX and marketing initiatives.
Tailor communications to align with leadership priorities and ensure visibility into program outcomes and value realization.
Foster a culture of momentum and celebration by actively communicating wins, milestones, and contributions across execution teams.
Use storytelling, dashboards, and team forums to reinforce progress, build morale, and sustain engagement throughout program lifecycles.
About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly‑Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.
Required
Bachelor’s degree in Business, Communications, Marketing, or Technology/IT; MBA preferred.
7+ years of experience in program or project management within large, complex organizations.
Proven success in leading cross‑functional initiatives and driving change.
Strong communication, facilitation, and stakeholder management skills.
Experience with agile methodologies and program governance frameworks.
High comfort level with Microsoft Office tools (Word, Excel, PowerPoint).
Preferred
Experience in customer experience, marketing, service, or related fields.
Familiarity with CX measurement, journey management, and marketing analytics.
Exposure to program portfolio management and enterprise‑level reporting tools.
Total Benefits Here are just a few of the benefits you’d enjoy with Kimberly‑Clark. For a complete overview, visit www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options.
Flexible savings and spending accounts.
Diverse income protection insurance options.
Additional programs and support to continue your education, adopt a child, relocate, or find temporary childcare.
To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
Equal Opportunity Kimberly‑Clark is a committed equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
Salary and Location Salary range: $105,740 – $130,620 USD (US locations only).
Primary location: Roswell Building 300. Additional locations: Chicago Commercial Center.
Worker type: Employee, Regular. Time type: Full time.
Referrals increase your chances of interviewing at Kimberly‑Clark by 2x.
#J-18808-Ljbffr
Marketing & CX Program Manager
role at
Kimberly-Clark .
Become part of a 150‑year‑old global leader dedicated to Better Care for a Better World. In this role, you’ll bring professional expertise, talent, and drive to building and managing our portfolio of iconic, groundbreaking brands.
In This Role, You Will
Lead cross‑functional program management for priority CX and marketing initiatives from planning through delivery.
Define outcome‑based KPIs upfront, track progress, and ensure benefit realization is reported back to leadership.
Establish governance models, operating rhythms, and transparent reporting cadences.
Manage dependencies, risks, and change management with discipline.
Ensure initiatives are delivered on time, on budget, and achieve intended outcomes—not just outputs.
Monitor and document the status of all priority CX and marketing programs, providing regular updates to stakeholders and leadership.
Identify and communicate project dependencies, blockers, and risks; proactively collaborate to resolve issues and maintain momentum.
Facilitate recurring team meetings with clear agendas, action‑oriented discussions, and follow‑ups.
Build understanding, engagement, and commitment across teams to execute against program objectives.
Provide timely and concise updates through dashboards, reports, and other communication tools.
Partner with internal teams to ensure alignment with annual and three‑year business plans.
Translate strategic priorities into executable roadmaps for priority CX and marketing initiatives.
Support the Marketing & CX function in prioritizing initiatives and maintaining visibility into progress and impact.
Ensure alignment to Digital Transformation and other cross‑functional priorities for KCP North America.
Ensure cross‑functional teams are aligned and accountable for delivering experience and marketing improvements.
Deliver clear, concise, and compelling updates to executive stakeholders—highlighting progress, risks, and strategic impact of CX and marketing initiatives.
Tailor communications to align with leadership priorities and ensure visibility into program outcomes and value realization.
Foster a culture of momentum and celebration by actively communicating wins, milestones, and contributions across execution teams.
Use storytelling, dashboards, and team forums to reinforce progress, build morale, and sustain engagement throughout program lifecycles.
About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly‑Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.
Required
Bachelor’s degree in Business, Communications, Marketing, or Technology/IT; MBA preferred.
7+ years of experience in program or project management within large, complex organizations.
Proven success in leading cross‑functional initiatives and driving change.
Strong communication, facilitation, and stakeholder management skills.
Experience with agile methodologies and program governance frameworks.
High comfort level with Microsoft Office tools (Word, Excel, PowerPoint).
Preferred
Experience in customer experience, marketing, service, or related fields.
Familiarity with CX measurement, journey management, and marketing analytics.
Exposure to program portfolio management and enterprise‑level reporting tools.
Total Benefits Here are just a few of the benefits you’d enjoy with Kimberly‑Clark. For a complete overview, visit www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options.
Flexible savings and spending accounts.
Diverse income protection insurance options.
Additional programs and support to continue your education, adopt a child, relocate, or find temporary childcare.
To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
Equal Opportunity Kimberly‑Clark is a committed equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
Salary and Location Salary range: $105,740 – $130,620 USD (US locations only).
Primary location: Roswell Building 300. Additional locations: Chicago Commercial Center.
Worker type: Employee, Regular. Time type: Full time.
Referrals increase your chances of interviewing at Kimberly‑Clark by 2x.
#J-18808-Ljbffr