GEICO is hiring: Senior UX/UI Designer - AI in San Jose

Job Title

Senior UX/UI Designer

Base Pay

$97,375.00/yr - $172,200.00/yr

Introduction

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here.

Job Responsibilities

• Collaborate with product, engineering, and business teams to uncover customer and business needs.
• Translate complex ideas into understandable concepts and solutions that evolve and enhance the product experience.
• Manage through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
• Advocate for the customer through human‑centered design methods, including discovery, research, and user testing.
• Facilitate and participate in workshops with internal and external stakeholders to align with business needs.
• Create process and user flows, wireframes, journey maps, and user interface specifications.
• Deliver design assets for acceptance, development, and delivery to market in partnership with engineering.

Preferred Qualifications

• Bachelor’s Degree in a related field.
• 5+ years of experience (or 3+ with a Masters degree) with User Experience design.
• 3+ years designing for AI/ML products, chatbots, or conversational interfaces.
• Experience designing complex B2B platforms with multiple user personas and workflows.
• Proficiency with enterprise design systems and component libraries.
• Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI‑assisted design iteration.
• Experience designing chat interfaces, multi‑agent systems, and voice interactions.
• Understanding of AI explainability, confidence scoring, and source attribution in user interfaces.
• Expertise in designing complex AI workflows that remain intuitive for non‑technical users.
• Experience designing interfaces where AI determines optimal tools/models based on user prompts.
• Experience with MCP (Model Context Protocol) or similar AI integration frameworks.
• Background in data visualization or analytics platforms.
• Experience designing for both business users and technical practitioners.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Ind

Insurance

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor‑made for you and your family’s overall well‑being.
• Financial benefits including market‑competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition‑based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility — We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Additional Information

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Equal Employment Opportunity Statement

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.