AVI-SPL
Description
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO
The Audio Visual Event Specialist will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
Setup events in an atrium/cafeteria/ auditorium environment
Support virtual and onsite Zoom and MS Teams Events
Field service and support of Audio Visual/Video Conference endpoints and infrastructure (Microsoft Teams/Zoom/etc.)
Field service support of control programs (Lenovo Hubs, Logitech Taps, etc.) – minor edits (could be with the aid of a programmer), compile, upload, and download capability
Setup/breakdown of conference spaces meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components
Responsible for job site documentation as needed
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, Zoom video/audio recording support, etc.
Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
Provide client training as needed
Adhere to and understand local safety standards for all site duties
Setup, operate and troubleshoot various audio/video systems.
Travel to various job sites as required
Must be flexible to work after hours and weekends when required
WHAT WE’RE LOOKING FOR
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.
Nice-To-Haves:
Minimum of 3 - 5 years of audiovisual integration, meeting/event support, and/or service experience
Formal education in Electronics, Technology, or related field
The following training certifications:
Microsoft Teams
Zoom
AMX Intro to Networking for AV Professionals
AMX Programmer I
Crestron Professional Installation
Essentials of Crestron Programming Certification
Exton AV Associate Certification
InfoComm Quick Start to the Audio-Visual Industry
InfoComm CTS General Certification
WHY YOU’LL LIKE WORKING HERE
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Pay Type
Min Base
Max Base
Hourly
$35.10/hr
$38.46/hr
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