Technical Writer (Hybrid) Job at SR International in Phoenix
SR International, Phoenix, AZ, US, 85003
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Job Post: Technical Writer (Hybrid)
Job Code: CoP 151671
Location: Phoenix, AZ (Hybrid - 2 days/week onsite at 251 W. Washington St.)
Duration: 6 months + 2 days
Closing Date: 11/26/2025
About the Role
The City of Phoenix Information Technology Services (ITS) Department is seeking a Technical Writer to support the Information Security Office (ISO). This role reports to the Cyber Strategy and Planning Manager and focuses heavily on policy planning, development, and documentation for information security programs.
You will work closely with management, engineers, and subject-matter experts to translate complex security concepts into clear, user-friendly technical documentation, including policies, standards, SOPs, reports, training content, and web materials.
Key Responsibilities
- Develop, review, and maintain technical documents: policies, standards, SOPs, and other security-related content.
- Gather and analyze technical information to document new or updated product functionality.
- Write and edit content for both technical and non-technical audiences.
- Assist with scheduling, planning, and tracking documentation deliverables.
- Ensure all content aligns with City objectives, mission, laws, and guidelines.
- Identify potential user questions/situations and ensure documentation is comprehensive.
- 3-5 years of technical writing experience
- 1-3 years of experience in the information security field
- 3+ years writing IT policies, standards, and SOPs
- Bachelor's degree in CS, Math, Engineering, or related field
- Equivalent experience may be considered
- Knowledge of NIST, CIS, PCI DSS frameworks
- 5-10 years' experience using advanced Microsoft tools
- Security+ or other nationally recognized InfoSec certifications
- Highly organized, detail-oriented, and self-directed
- Strong written and verbal communication skills
- Able to synthesize technical information quickly
- Excellent time management and ability to work under pressure
- Strong interpersonal skills and teamwork mindset
- Adheres to business etiquette and professional standards
Compensation: $48.00 per hour
About SR International INC
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.