BH Management is hiring: Community Manager II in Indiana

Overview Position: Community Manager II. Unit Size: 300-500 units in one community. Reports to: Regional Manager. Direct Reports: Yes. Location: Loch Haven Apartments - Indianapolis, IN. Schedule: Day shift, Monday - Friday. Education Level: Not Specified. Salary Range: $80,000.00 - $95,000.00. Travel: Up to 25%. You Have 3-5 years of property management experience managing 300-500 units in one community. Ability to travel via car or plane on an average of 20% of the time. Advanced MS Office Word/Excel and computer technology skills. Strong written and verbal communication skills. Prior leadership experience required. High School or GED (General Education Diploma) Required; some college preferred. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law. Role Overview As the Community Manager II, you’ll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) of the community while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, “how” things are done matters just as much as ‘what’ was done here at BH! Key Responsibilities Regularly inspects the property to ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc., to provide up-to-date information as requested. Develops resident retention strategies and maintains communication with residents in a timely manner; responds to service issues and monitors resident satisfaction in person or via follow-up calls, texts, or emails to ensure a positive living experience. Manages and coordinates requests for repairs and maintenance; ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversees and ensures that established preventative maintenance programs are implemented, followed and documented per BH guidelines. Partners with Regional Manager to create operating income/expense budgets; ensures budgeting guidelines and financial systems relating to purchase orders and expense monitoring are followed per BH policy; ensures payables and purchase orders for the asset are processed timely and accurately; monitors and reviews vendor statements and balances. Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations and BH policy; collects delinquent accounts promptly in adherence to BH policy; prepares related weekly/monthly property operational reports (petty cash, variance, leasing, renewal, financial). Hires, trains, supervises, develops, and mentors property staff in accordance with company policies; conducts performance evaluations and corrective actions as needed. Other duties as assigned. About BH BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation’s largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come from and are ready to tackle what’s next. Come join us! Work Information Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (schedule may vary). At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. #J-18808-Ljbffr