Bixal
UX Design Manager
Join Bixal to accelerate digital transformation in the federal government and enhance public service quality. Collaborating directly with our federal partner, you’ll harness innovative strategies to drive large‑scale enterprise transformation and create customer‑centric experiences.
Compensation
Salary range: $140,000 – $155,000.
Responsibilities
- Lead and manage a design team, assigning work, providing feedback, and supporting career development.
- Own UX strategy across multiple workstreams, aligning with the broader portfolio and digital strategy.
- Serve as the primary design authority, setting standards for accessibility, design systems, research rigor, and UX quality.
- Establish a human‑centered design vision that aligns with federal digital service standards and contractual requirements.
- Oversee resource planning and workload balancing for design and research activities.
- Partner with senior stakeholders to define product vision, UX roadmap, and prioritization decisions across programs.
- Review and approve all major UX deliverables, research plans, insight reports, and prototypes.
- Lead cross‑functional governance and decision‑making forums, representing UX in technical and product strategy discussions.
- Drive continuous improvement initiatives to enhance UX process, tooling, and design system maturity.
- Coordinate closely with development teams to ensure design intent is preserved throughout implementation.
- Other relevant duties as assigned.
Qualifications
- Bachelor’s degree in Human‑Centered Design, Interaction Design, Graphic Design, Human Factors, Psychology, Computer Science, or a related field.
- 8+ years of progressive UX/design experience; 2+ years in a lead or senior role preferred.
- Experience designing user‑centered digital products for federal agencies or complex regulated environments.
- Proven leadership of multidisciplinary teams—including researchers, designers, content strategists, and developers—in an Agile or hybrid Agile environment.
- Experience applying federal digital standards such as USWDS, IDEA, Section 508, and WCAG accessibility requirements.
- Strong background conducting and overseeing user research (interviews, surveys, usability testing, co‑creation workshops).
- Experience translating research insights into actionable design strategies, prototypes, and iterative improvements.
- Excellent verbal and written communication skills.
- Ability to obtain and maintain a Public Trust clearance.
Nice to Have
- Master’s degree in a related field.
- Consulting/agency experience.
- Previous work with government agencies or initiatives.
- Experience with Drupal.
- Experience working with Agile development teams.
Benefits
- Flex hours.
- 401K with matching incentive.
- Parental leave.
- Medical/dental/vision benefits.
- Flex Spending Account.
- Company‑provided short‑term disability and life insurance.
- Commuter benefits.
- Paid Time Off (PTO).
- 11 paid holidays.
We are committed to providing equal employment opportunities for all individuals and comply with all applicable federal, state, and local anti‑discrimination laws. Employment decisions are based on merit, qualifications, and business needs.