Senior UX Researcher Job at Jobs via Dice in Grand Rapids

Senior UX Researcher

Apply for the Senior UX Researcher role at Jobs via Dice.

One of the corporations we support is seeking a mid‑senior level UX Researcher to join the team. This contractor will conduct research on stores and internal tools, work with product teams to develop user‑centric designs that are testable and adaptable, and collaborate with UX and UI designers to create prototypes in Figma for user testing.

Responsibilities

• Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for product direction, visuals, and experience.
• Proactively review, refine, and recommend new user experience concepts across multiple web applications, websites, and mobile.
• Assess and optimize the performance of new and existing features by actively participating in usability testing.
• Conduct user research and implement findings.

Qualifications

• Hands‑on experience with lab‑based user testing, remote testing, prototype testing, concept testing, field research, and survey design.
• Experience with all aspects of research, including study design, recruiting, facilitation, analysis, and reporting.
• Proficiency in UserZoom or other research platforms.
• Good visual design skills showcased through a portfolio demonstrating research plans and results.
• Ability to present findings and sell solutions to various stakeholders.
• Strong recommendations based on industry trends, consumer research, business needs, and technical feasibility.
• Excellent communication (verbal and presentational) and interpersonal skills across multiple business units.
• High performance under pressure and adherence to deadlines with quality output.
• Practical experience working in a Scrum/Agile environment.

Contract Details

Location: Grand Rapids, MI (hybrid). This is a contract position.

Pay range: $40.00 – $70.00/hr.

Benefits (temporary)

Medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan; life insurance; short and long‑term disability; health spending account; transportation benefits; employee assistance program; time off/leave.

Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any protected characteristic.