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Intuit

Principal Product Designer

Intuit, San Francisco, California, United States

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Overview Are you a Principal Designer with a passion for innovation, design strategy, and storytelling? Do you have experience developing solutions that provide world‑class experiences for customers at unprecedented speed and scale? Then join us in our mission to power prosperity around the world by disrupting the small business mid‑market with our AI‑driven expert platform!

As the newly‑formed Experience Architecture team, we are the architects of the end‑to‑end user journey within the Global Business Solutions Group. Our mission is to transform the user experience into a unified, all‑in‑one platform powered by a team of AI agents and human experts.

To achieve our mission, we define and drive the end‑to‑end visions for key customer flows, elevate design standards through continuous improvement, champion AI innovation, and build a thriving design community across the Intuit ecosystem.

As a principal designer, you will be a key player in building the future of our all‑in‑one platform, a trusted solution for millions of small and mid‑sized businesses.

In this leadership role, you’ll work with an incredible team of go‑getters, passionate self‑driven individuals who share a common goal of creating revolutionary experiences for our customers. You’ll have the opportunity to further develop your service design skills ensuring a seamless connection between hand‑held service to our amazing product. Step one will be to revolutionize our Information Architecture in our new “business class” product suite.

We’re seeking a bold and strategic thinker with a strong interaction design background to help us bring our AI‑based solutions to the forefront of the industry. You’ll love building relationships throughout our ecosystem of partners and learning to scale influence from senior leaders to code.

So what are you waiting for? Join Intuit’s Experience Architecture Team and help drive momentum and accelerate innovation around the world!

Responsibilities

Define and drive the design vision for key PDX initiatives, aligning with Intuit’s overall strategy and business goals.

Set the bar for design principles and standards that promote consistency and excellence.

Work with design and product leaders to develop future‑facing product and UX strategy.

Design Execution And Innovation

Lead the design of complex, cross‑functional projects, from concept to completion.

Create high‑fidelity prototypes and design specifications that effectively communicate design intent and vision.

Explore and implement innovative design solutions that leverage emerging patterns and AI.

Advance our design systems to be future‑forward and efficient.

Storytelling And Communication

Articulate design concepts and rationale through compelling presentations and narratives.

Influence and inspire cross‑functional teams and leadership through effective storytelling.

Facilitate design artifacts, workshops and critiques to drive alignment across leadership as well as both design and product teams.

Mentorship And Influence

Mentor and guide staff and senior designers, fostering their professional growth.

Establish yourself as a thought leader within the design community, both internally and externally.

Drive adoption of best practices and new design.

Qualifications

10+ years of experience in product design, preferably in large‑scale products.

Exceptional storytelling and communication skills, with the ability to influence and persuade stakeholders at all levels.

Expert in design systems, interaction design, and visual craft.

Proven track record of leading and delivering impactful design solutions across large and complex products and platforms.

Ability to convey holistic ideas and concepts through storyboarding, wireframing, and prototyping.

A portfolio that demonstrates a strong understanding of user‑centered design principles and a mastery of craft.

Demonstrated ability to work collaboratively with and influence other designers, product management, marketing, and engineering leaders to drive outcomes.

Exceptional ability to analyze and synthesize qualitative and quantitative data to inform design decisions, identify opportunities, and measure outcomes.

Strong cross‑functional collaboration skills, with the ability to lead and inspire teams across functions.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Design, Art/Creative, and Information Technology

Industries Software Development

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