Gilead Sciences, Inc.
Senior Manager, Digital Marketing Operations
Gilead Sciences, Inc., Foster City, California, United States, 94420
Senior Manager, Digital Marketing Operations
Job Description
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life‑changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations.
As a Senior Manager of Digital Marketing Operations reporting directly to the Director of Digital Marketing Operations, you will drive operational excellence in digital initiatives, maintaining comprehensive accountability for digital execution. You will manage the delivery of digital programs in line with global standards and best practices, collaborating closely with digital marketing capability leads and brand leads to meet shared goals. This role is accountable for converting business objectives into impactful, compliant, and efficient digital marketing campaigns, experiences, and solutions that drive engagement among healthcare professionals and patients across channels such as marketing automation, websites, paid media, and analytics.
Relocation assistance is not available for this role; we are seeking candidates who are currently local to the Bay Area. Key Responsibilities
Act as a strategic digital operations partner to Oncology brand leads, collaborating with marketing teams and agency partners to translate business requirements into effective multi‑channel digital campaigns, digital experiences and solutions (SFMC, Web, Paid Media, Analytics, Content Production).
Oversee end‑to‑end campaign or project delivery—from requirements gathering to execution—ensuring projects are on time, within budget, and meet quality standards.
Monitor campaign performance, analyze results, and provide actionable insights to optimize ROI.
Work with digital project managers to maintain detailed project plans, track milestones, and communicate progress to stakeholders.
Ensure compliance with data privacy regulations and global digital standards across all initiatives.
Identify risks and implement mitigation strategies in partnership with the Digital Marketing Operations team.
Drive digital innovation by promoting emerging technologies, capabilities and fostering agility within the organization.
Build strong relationships with Marketing, Operations, Technology and cross‑functional teams to ensure alignment and collaboration.
Serve as a subject matter expert on digital marketing operations best practices, processes, and systems, ensuring continuous improvement.
Stay current on digital marketing trends and identify opportunities to enhance capabilities.
Collaborate with Digital Strategy and Customer Experience teams on SOP development, rollout, and training.
Basic Qualifications Bachelor’s Degree and Eight Years’ Experience OR Master’s Degree and Six Years’ Experience OR Ph.D.
Preferred Qualifications
Proven experience in digital marketing with a strong understanding of digital channels and technologies (Marketing Automation (Salesforce Marketing Cloud), Web, Paid Media, Social SEO/SEM).
Proven track record of success in client‑facing roles, with the ability to build trust and foster long‑term partnerships.
Exceptional presentation skills, including the ability to craft compelling narratives and deliver them with clarity and impact.
Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Strategic thinker with excellent problem‑solving abilities and attention to detail.
Strong project management expertise, including risk and client management within the U.S. market; PMP certification preferred.
Bachelor’s degree in Marketing, Business, or related field; MBA or other advanced degree is a plus.
Experience in highly regulated industries (pharmaceuticals or healthcare) with thorough knowledge of FDA guidelines and U.S. data privacy regulations.
Excellent communication skills, capable of conveying complex ideas to both technical and non‑technical audiences and managing stakeholders at all organizational levels.
Demonstrated ability to lead multiple projects simultaneously, delivering high‑quality results on time and within budget.
Proven success in collaborating with cross‑functional teams and building strong stakeholder relationships.
Experience driving digital transformation and managing change initiatives effectively.
Strong organizational and time management skills with the ability to prioritize competing demands.
Proactive, results‑driven mindset with a track record of identifying opportunities and implementing continuous improvement initiatives.
The salary range for this position is: $157,590.00 – $203,940.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. This position may also be eligible for a discretionary annual bonus, discretionary stock‑based long‑term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company‑sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Equal Employment Opportunity Statement Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status or other non‑job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
#J-18808-Ljbffr
Every member of Gilead’s team plays a critical role in the discovery and development of life‑changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations.
As a Senior Manager of Digital Marketing Operations reporting directly to the Director of Digital Marketing Operations, you will drive operational excellence in digital initiatives, maintaining comprehensive accountability for digital execution. You will manage the delivery of digital programs in line with global standards and best practices, collaborating closely with digital marketing capability leads and brand leads to meet shared goals. This role is accountable for converting business objectives into impactful, compliant, and efficient digital marketing campaigns, experiences, and solutions that drive engagement among healthcare professionals and patients across channels such as marketing automation, websites, paid media, and analytics.
Relocation assistance is not available for this role; we are seeking candidates who are currently local to the Bay Area. Key Responsibilities
Act as a strategic digital operations partner to Oncology brand leads, collaborating with marketing teams and agency partners to translate business requirements into effective multi‑channel digital campaigns, digital experiences and solutions (SFMC, Web, Paid Media, Analytics, Content Production).
Oversee end‑to‑end campaign or project delivery—from requirements gathering to execution—ensuring projects are on time, within budget, and meet quality standards.
Monitor campaign performance, analyze results, and provide actionable insights to optimize ROI.
Work with digital project managers to maintain detailed project plans, track milestones, and communicate progress to stakeholders.
Ensure compliance with data privacy regulations and global digital standards across all initiatives.
Identify risks and implement mitigation strategies in partnership with the Digital Marketing Operations team.
Drive digital innovation by promoting emerging technologies, capabilities and fostering agility within the organization.
Build strong relationships with Marketing, Operations, Technology and cross‑functional teams to ensure alignment and collaboration.
Serve as a subject matter expert on digital marketing operations best practices, processes, and systems, ensuring continuous improvement.
Stay current on digital marketing trends and identify opportunities to enhance capabilities.
Collaborate with Digital Strategy and Customer Experience teams on SOP development, rollout, and training.
Basic Qualifications Bachelor’s Degree and Eight Years’ Experience OR Master’s Degree and Six Years’ Experience OR Ph.D.
Preferred Qualifications
Proven experience in digital marketing with a strong understanding of digital channels and technologies (Marketing Automation (Salesforce Marketing Cloud), Web, Paid Media, Social SEO/SEM).
Proven track record of success in client‑facing roles, with the ability to build trust and foster long‑term partnerships.
Exceptional presentation skills, including the ability to craft compelling narratives and deliver them with clarity and impact.
Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Strategic thinker with excellent problem‑solving abilities and attention to detail.
Strong project management expertise, including risk and client management within the U.S. market; PMP certification preferred.
Bachelor’s degree in Marketing, Business, or related field; MBA or other advanced degree is a plus.
Experience in highly regulated industries (pharmaceuticals or healthcare) with thorough knowledge of FDA guidelines and U.S. data privacy regulations.
Excellent communication skills, capable of conveying complex ideas to both technical and non‑technical audiences and managing stakeholders at all organizational levels.
Demonstrated ability to lead multiple projects simultaneously, delivering high‑quality results on time and within budget.
Proven success in collaborating with cross‑functional teams and building strong stakeholder relationships.
Experience driving digital transformation and managing change initiatives effectively.
Strong organizational and time management skills with the ability to prioritize competing demands.
Proactive, results‑driven mindset with a track record of identifying opportunities and implementing continuous improvement initiatives.
The salary range for this position is: $157,590.00 – $203,940.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. This position may also be eligible for a discretionary annual bonus, discretionary stock‑based long‑term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company‑sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Equal Employment Opportunity Statement Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status or other non‑job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
#J-18808-Ljbffr