DARCARS Automotive Group
Automotive Service Advisor / Writer
DARCARS Automotive Group, Jacksonville, Florida, United States, 32290
Automotive Service Advisor / Writer
Join to apply for the Automotive Service Advisor / Writer role at DARCARS Automotive Group. DARCARS Jacksonville is now seeking an Automotive Service Advisor / Writer. Responsibilities
Greet customers in a timely, friendly manner and obtain pertinent vehicle information Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications Generate and provide customers with a complete and accurate estimate of repair orders Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI Follow the manufacturer’s warranty guidelines and procedures Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s) Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience highly preferred Qualifications
Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Competitive pay and opportunities for bonus PTO and Paid Holidays Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screeningincl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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Join to apply for the Automotive Service Advisor / Writer role at DARCARS Automotive Group. DARCARS Jacksonville is now seeking an Automotive Service Advisor / Writer. Responsibilities
Greet customers in a timely, friendly manner and obtain pertinent vehicle information Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications Generate and provide customers with a complete and accurate estimate of repair orders Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI Follow the manufacturer’s warranty guidelines and procedures Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s) Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience highly preferred Qualifications
Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Competitive pay and opportunities for bonus PTO and Paid Holidays Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screeningincl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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