Hy-Vee, Inc.
Join to apply for the
Bakery Cake Designer – With Experience
role at
Hy‑Vee, Inc.
At Hy‑Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description
Job Title:
Bakery Cake Designer
Department:
Bakery
FLSA:
Non‑Exempt
General Function Responsible for decorating bakery items. You will assist customers with their bakery orders by telephone and in person at the store, ensuring a positive company image through courteous, friendly, and efficient customer service.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager.
Primary Duties and Responsibilities
Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all interactions.
Smiles and greets customers in a friendly manner.
Tries to learn customers’ names and address them by name whenever possible.
Assists customers by:
Escorting them to desired products.
Sourcing out‑of‑reach items.
Loading or unloading heavy items.
Performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to callers including taking product orders.
Takes customer orders at the bakery counter.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Checks orders for the day and sets up a timeline and production schedule.
Decorates bakery items in a timely manner.
Keeps current on new designs and trends.
Ensures department standards are met.
Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.
Orders supplies for decorating area and verifies completion.
Delivers product and sets up wedding cakes on site (outside the store).
Communicates with bakery manager regarding displays, weekly ads, and special needs on a daily basis.
Checks product dates, pulls cases for work and lists items to fill or replace.
Develops bakery orders for bakers on a daily basis.
Tracks daily retail production and identifies tasks with co‑workers.
Operates as a lead worker with part‑time or other employees (instructs and reviews work).
Participates in employee cross‑training.
Understands and practices proper sanitation procedures and keeps the work area clean and neat.
Adheres to company policies and individual store guidelines.
Reports to work on schedule and on time.
Secondary Duties and Responsibilities
Wraps all product as necessary.
Assists in other areas of the store as needed.
Performs other job‑related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Problem‑solving ability with varying variables; interprets instructions.
Arithmetic calculations involving fractions, decimals, and percentages.
File, post, and mail materials; copy data from one record to another.
Interview to obtain basic information; guide people and provide basic direction.
Education and Experience High school or equivalent experience and six months or less of similar or related work experience.
Physical Requirements
Exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly.
Visual requirements: vision from less than 20 inches to more than 20 feet, color, depth perception, field of vision.
Must perform activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions Work conducted in a store environment with pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes.
Equipment Used Standard tools and equipment used in a bakery environment, including mixers, ovens, turntables, tips, base, airbrush, telephone copy cake machine, intercom system.
Contacts Daily contact with the general public taking orders; weekly contact with suppliers/vendors.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre‑employment drug screen.
#J-18808-Ljbffr
Bakery Cake Designer – With Experience
role at
Hy‑Vee, Inc.
At Hy‑Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description
Job Title:
Bakery Cake Designer
Department:
Bakery
FLSA:
Non‑Exempt
General Function Responsible for decorating bakery items. You will assist customers with their bakery orders by telephone and in person at the store, ensuring a positive company image through courteous, friendly, and efficient customer service.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager.
Primary Duties and Responsibilities
Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all interactions.
Smiles and greets customers in a friendly manner.
Tries to learn customers’ names and address them by name whenever possible.
Assists customers by:
Escorting them to desired products.
Sourcing out‑of‑reach items.
Loading or unloading heavy items.
Performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to callers including taking product orders.
Takes customer orders at the bakery counter.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Checks orders for the day and sets up a timeline and production schedule.
Decorates bakery items in a timely manner.
Keeps current on new designs and trends.
Ensures department standards are met.
Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.
Orders supplies for decorating area and verifies completion.
Delivers product and sets up wedding cakes on site (outside the store).
Communicates with bakery manager regarding displays, weekly ads, and special needs on a daily basis.
Checks product dates, pulls cases for work and lists items to fill or replace.
Develops bakery orders for bakers on a daily basis.
Tracks daily retail production and identifies tasks with co‑workers.
Operates as a lead worker with part‑time or other employees (instructs and reviews work).
Participates in employee cross‑training.
Understands and practices proper sanitation procedures and keeps the work area clean and neat.
Adheres to company policies and individual store guidelines.
Reports to work on schedule and on time.
Secondary Duties and Responsibilities
Wraps all product as necessary.
Assists in other areas of the store as needed.
Performs other job‑related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Problem‑solving ability with varying variables; interprets instructions.
Arithmetic calculations involving fractions, decimals, and percentages.
File, post, and mail materials; copy data from one record to another.
Interview to obtain basic information; guide people and provide basic direction.
Education and Experience High school or equivalent experience and six months or less of similar or related work experience.
Physical Requirements
Exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly.
Visual requirements: vision from less than 20 inches to more than 20 feet, color, depth perception, field of vision.
Must perform activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions Work conducted in a store environment with pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes.
Equipment Used Standard tools and equipment used in a bakery environment, including mixers, ovens, turntables, tips, base, airbrush, telephone copy cake machine, intercom system.
Contacts Daily contact with the general public taking orders; weekly contact with suppliers/vendors.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre‑employment drug screen.
#J-18808-Ljbffr