Saludos Hispanos
Lynn Housing Authority & Neighborhood Development
Saludos Hispanos, Lynn, Massachusetts, us, 01910
Lynn Housing Authority & Neighborhood Development
Overview
Project Rise (also known as the SIEMER Project) is a collaboration between the Lynn Housing Authority and Neighborhood Development (LHAND), Lynn Public Schools (LPS) and the United Way of Mass Bay and Merrimack Valley (UW). The case manager will work within the LHAND Service Divisions and closely collaborate with the UW and the LPS Case Manager to deliver case management services to eligible clients. Clients are Lynn residents experiencing housing instability and have at least one child registered at LPS.
Major Responsibilities
Provide holistic and comprehensive case management services to all clients including intake assessment, benefit assessments, goal setting, long term case management plan developments, progress monitoring, tenant education, advocacy, and referrals.
Jointly maintain a caseload of approximately 100 families
Meet with clients working toward stabilization as needed
Connect and refer families to community resources and support the client through this process
Input accurate and complete data into agency database
Ensure accuracy and completion of all documents submitted on behalf of clients
Limited assist with apartment search and contact with area landlords
Maintain close contact with district schools social work staff
Produce all required documentation such as client follow up, outcome evaluation, client/students contact sheets and evaluations etc. in a timely manner
Complete and submit all required reporting
Participate in regular staff meetings, training programs, supervisory sessions, and accept the responsibility of aiding the development of positive team relationships
Engage in and expand outreach efforts to community service providers, resources, and networking meetings/events
Adhere to all agency policy, procedures, and the professional code of ethics
Other duties as assigned by supervisor
Qualifications
Bachelor’s degree in social work or related field
Knowledge and/or experience of community resources and counseling/social work practices with high-risk populations
Experience working with persons in crisis preferred
Excellent written and verbal communications skills, ability to establish rapport
Ability to motivate others towards achieving goals
Ability to work independently with strong sense of focus, task-oriented, non-judgmental, clear sense of boundaries
A strong sense of respect and adherence to confidentiality involving both clients and fellow employees
Ability to work in a variety of settings with culturally diverse families and communities, remaining culturally sensitive and appropriate
Ability to legally operate a motor vehicle and provide own transportation
Understanding of key policies, procedures, functions in the case management of housing insecure families
Knowledge of issues facing housing insecure families and the ability to communicate with individuals of varying social, cultural, educational, and economic backgrounds
Maintain a cooperative and effective relationships with agency personnel as well as external entities with whom the position interacts
Familiarity with local service provider agencies preferred
Ability to maintain tact and professionalism in crisis management procedures
Highly developed customer service skills, computer literacy, excellent writing skills, ability to multitask and adaptability to ongoing changing environment
Skills & Abilities
One or more years’ experience in supporting families experiencing homelessness or related field
Fluent in both English and Spanish
Job Information Job Type: Full-time
Pay: From $55,000.00 per year
Benefits
Employee assistance program
Health insurance
Life insurance
Paid time off
Schedule
Monday to Friday
Supplemental Pay Types Ability to commute/relocate
Lynn, MA: Reliably commute or planning to relocate before starting work (Required)
#J-18808-Ljbffr
Major Responsibilities
Provide holistic and comprehensive case management services to all clients including intake assessment, benefit assessments, goal setting, long term case management plan developments, progress monitoring, tenant education, advocacy, and referrals.
Jointly maintain a caseload of approximately 100 families
Meet with clients working toward stabilization as needed
Connect and refer families to community resources and support the client through this process
Input accurate and complete data into agency database
Ensure accuracy and completion of all documents submitted on behalf of clients
Limited assist with apartment search and contact with area landlords
Maintain close contact with district schools social work staff
Produce all required documentation such as client follow up, outcome evaluation, client/students contact sheets and evaluations etc. in a timely manner
Complete and submit all required reporting
Participate in regular staff meetings, training programs, supervisory sessions, and accept the responsibility of aiding the development of positive team relationships
Engage in and expand outreach efforts to community service providers, resources, and networking meetings/events
Adhere to all agency policy, procedures, and the professional code of ethics
Other duties as assigned by supervisor
Qualifications
Bachelor’s degree in social work or related field
Knowledge and/or experience of community resources and counseling/social work practices with high-risk populations
Experience working with persons in crisis preferred
Excellent written and verbal communications skills, ability to establish rapport
Ability to motivate others towards achieving goals
Ability to work independently with strong sense of focus, task-oriented, non-judgmental, clear sense of boundaries
A strong sense of respect and adherence to confidentiality involving both clients and fellow employees
Ability to work in a variety of settings with culturally diverse families and communities, remaining culturally sensitive and appropriate
Ability to legally operate a motor vehicle and provide own transportation
Understanding of key policies, procedures, functions in the case management of housing insecure families
Knowledge of issues facing housing insecure families and the ability to communicate with individuals of varying social, cultural, educational, and economic backgrounds
Maintain a cooperative and effective relationships with agency personnel as well as external entities with whom the position interacts
Familiarity with local service provider agencies preferred
Ability to maintain tact and professionalism in crisis management procedures
Highly developed customer service skills, computer literacy, excellent writing skills, ability to multitask and adaptability to ongoing changing environment
Skills & Abilities
One or more years’ experience in supporting families experiencing homelessness or related field
Fluent in both English and Spanish
Job Information Job Type: Full-time
Pay: From $55,000.00 per year
Benefits
Employee assistance program
Health insurance
Life insurance
Paid time off
Schedule
Monday to Friday
Supplemental Pay Types Ability to commute/relocate
Lynn, MA: Reliably commute or planning to relocate before starting work (Required)
#J-18808-Ljbffr