Mindlance is hiring: Senior UI/UX Consultant in Minneapolis

Base pay range

$60.00/hr - $65.00/hr

Direct message the job poster from Mindlance

Senior Talent Specialist at Mindlance with expertise in Talent Sourcing

Hybrid – 4 days onsite/1 day remote each week in Minneapolis, MN

6-month Contract-to-Hire

Top 3-5 Requirements

• UI/UX experience on the ServiceNow platform
• HTML, CSS, and Java experience preferred
• UI/UX designing, creating standards, and streamlining user experience across all ServiceNow modules

Experience Preferred

5 Years of ServiceNow Platform and 3 Years of UI/UX on ServiceNow

We are seeking a ServiceNow User Experience lead to ensure that, for our ServiceNow-based solutions, they are designed with user-centered principles. This role will champion UX best practices from ideation through deployment, working cross-functionally with product engineering and business stakeholders to deliver intuitive, accessible, and engaging ServiceNow-based experiences.

Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process, and develop all procedural documentation and manuals.

Responsibilities

• Lead the integration of UX design across the ServiceNow development lifecycle, from ideation through deployment.
• Conduct & synthesize user research, interviews, surveys, and usability testing to inform design decisions.
• Translate research insights into user flows, wireframes, prototypes, and mockups.
• Collaborate with product managers, engineers, and designers to define requirements and ensure alignment with user needs and business goals.
• Develop & maintain design systems, component libraries, and documentation to support scalable, consistent user experiences.
• Advocate for accessibility and inclusive design standards in all solutions.
• Facilitate design workshops, brainstorming sessions, and design reviews with stakeholders.
• Iterate on designs based on user feedback, analytics, and testing results.
• Mentor and support ServiceNow team members, fostering a culture of user advocacy and design excellence.
• Present UX strategies, concepts, and deliverables to stakeholders, executives, and development teams.
• Partner with Corporate Communications to align on corporate UX design standards.
• Adhere to Agile Methodology and ServiceNow Best Practices.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology