Community Manager - Lease Up Job at Madison Communities in St Johns

Community Manager - Lease Up Jacksonville, FL Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you! Manage and motivate your team to deliver exceptional service and create a thriving, engaged community. Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines. Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development. Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement. Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role). Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals. Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations. Proven Leadership: 3+ years of experience in property management with successful supervisory experience. Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups. Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships. Financial Acumen: Ability to analyze financial reports and make data-driven decisions. Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required. Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service. Comprehensive health, dental & vision insurance Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Company-paid short-term disability & basic life insurance Mental Health Support – Employee Assistance Program (EAP) Full-time | 8-hour shifts Monday–Friday with weekends as needed Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.