Content Manager Job at American Academy of Ophthalmology in San Francisco

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The American Academy of Ophthalmology (AAO) is the world’s largest association of eye physicians and surgeons, dedicated to advancing the lifelong learning and professional interests of the ophthalmic community. We support ophthalmologists in delivering the highest-quality eye care through innovative education, clinical resources, and advocacy. Our Annual Meeting is one of the largest medical gatherings in the United States, drawing attendees from around the globe and serving as a cornerstone of our mission to protect sight and empower lives.

Position Summary

The E-Content Manager plays a central role in developing, managing, and expanding the Academy’s online clinical education portfolio. This position oversees two major Clinical Education committees and collaborates with physician authors, specialty societies, internal subject‑matter experts, and external vendors to produce high-quality CME courses, surgical videos, case‑based learning modules, webinars, and emerging digital products. The E-Content Manager provides strategic direction for content development, ensures compliance with ACCME guidelines, and shapes the user experience for the Academy’s global community of learners. This is a highly visible role that directly supports the Academy’s mission by delivering engaging, innovative, and credible online education to ophthalmologists worldwide.

Role and Responsibilities

Online CME Content Development and Production

• Lead the Online Education Committee in planning, developing, and revising CME courses, case studies, and related online educational materials.
• Collaborate with executive editors, authors, and peer reviewers to ensure content accuracy, structure, and timely delivery.
• Develop manuscripts, interactive learning exercises, and storyboards in partnership with subject‑matter experts.
• Manage project schedules, comprehensive editorial and production workflow.
• Acquire multimedia assets, coordinate with vendors, and guide development of interactive instructional components.
• Oversee volunteer member engagement, onboarding, and assignment processes.
• Manage schedules and content development for webinars and virtual events.
• Work with presenters, moderators and committees to create and refine content.
• Provide expertise and support for webinars produced by other teams.
• Coordinate committee meetings and assist in promotional and marketing planning.

Development of Additional Web Portals, Sites & Digital Products

• Identify needs for online products with specialty societies and ONE Network leadership.
• Write and present product proposals and Alignment Committee reports.
• Build partnerships with third‑party vendors and content providers.

Technology, Innovation & Process Improvement

• Research technologies and digital learning solutions to improve workflow and engagement.
• Promote innovative digital publishing and interactive learning strategies.
• Supervise and mentor the Learning and Publications Editor.
• Set goals, evaluate performance, and support professional growth.

Qualifications, Skills, and Education Requirements

Required Knowledge & Experience

• Expertise in online content development and editorial processes.
• Familiarity with virtual events using Zoom, including setup, training, and delivery.
• Experience copyediting, including familiarity with medical terminology.
• Experience with content management systems, learning management systems, multimedia production, and web standards.

Skills & Abilities

• Excellent written and verbal communication; strong interpersonal and diplomacy skills.
• Proven project management skills with ability to manage multiple priorities.
• Ability to convert traditional educational materials into engaging, web‑friendly formats.
• Strong analytical, problem‑solving, and customer‑service skills.
• Technical proficiency in Microsoft Office, HTML, image and video editing, webinar platforms, and e‑learning tools.

Education

Required: Bachelor’s degree or equivalent professional experience in a related field.

Hybrid Work

This role follows a hybrid schedule, with two in‑office days each week at our San Francisco headquarters.

Benefits

This position includes a full benefits package, including health coverage, paid time off, and a generous retirement plan contribution.

Compensation

Salary listed reflects compensation for San Francisco‑based hybrid employees. Compensation may vary based on geographic location, experience, and internal equity considerations.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: Non‑profit Organizations

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