Responsibilities
Kforce has a client in Houston, TX that is seeking a UX Designer. This role leads the user experience strategy and design across a portfolio of owned media and reports to the Senior Manager, Digital Experience & Platforms.
While co‑creating and collaborating with product owners, business stakeholders and the broader Brand and Marketing team, the UX Designer evolves the strategy of the digital acquisition and customer account management experiences, driving positive metrics for those key journeys.
- Partner with product and technology partners to identify opportunities and improvements, while driving continuous innovation across customer digital experiences.
- Reframe strategic questions, generate possibilities, and leverage research to establish customer value propositions.
- Utilize prototyping and usability studies to establish customer desirability, while collaborating with stakeholder groups to develop experience roadmaps over a now, next and future timeframes.
- Provide direction and hands‑on management of our Figma account that serves our digital channels.
- Drive alignment and buy‑in across senior executives through effective storytelling and strong user experience value propositions.
- Ensure digital customer touch points are consistent with user experience and brand standards.
- Create and maintain style guides for the portfolio of retail brands.
Requirements
- Bachelor's degree in a relevant design discipline.
- 7+ years of visual or interaction design experience.
- 2+ years of people leadership experience (preferred).
- Solid grasp of user interaction design principles and a good understanding of front‑end web technologies.
- Excellent understanding of visual design for the web and mobile.
- Advanced understanding of user‑centered design methods and best practices.
- Strong ability to communicate design's value to the business by articulating design decisions & reasoning, and responding quickly to business needs.
- Proven ability to set the design direction for projects and collaborate with other stakeholders to move a project forward.
- Proven ability to manage and groom a design system utilizing current brand direction with a path for evolution.
- Ability to coordinate, prioritize, and accomplish multiple tasks in a fast‑paced atmosphere with minimal supervision.
- Visa sponsorship is not available for this position.
- Successful completion of interview required to meet job qualification.
- Reliable, punctual attendance is an essential function of the position.
Preferred Qualifications
- Master's degree.
- Previous proven success in the e‑commerce or retail space.
- eCommerce experience (B2C).
- Experience in presenting and articulating work to team members, peers and clients.
- Prior experience in the retail electricity provider space.
Salary & Benefits
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. Employee pay is based on factors such as relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & AD&D insurance to eligible employees.
Employee status: Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified at its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Equal Opportunity/Affirmative Action
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.