Specialty1 Partners
Patient Care Coordinator/Marketing Specialist
Specialty1 Partners, Dallas, Texas, United States, 75215
Patient Care Coordinator/Marketing Specialist
Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice.
The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach.
Full‑time position offers 30‑40 hours a week with flexible hours.
Employment Details Monday‑Friday Early shift: 7:30 am‑4:00 pm Late shift: 8:30 am‑5:00 pm (or until last patient)
Your Responsibilities
Patient Care & Front Office Operations
Greet and assist patients with high‑level customer service, ensuring a positive experience from check‑in to check‑out.
Manage appointment scheduling, confirmations, recall follow‑up, and waitlist processes.
Maintain accurate patient records, verify insurance information, and support financial discussions as needed.
Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow‑up communication.
Handle inbound calls, emails, and digital inquiries in a professional and timely manner.
Resolve patient concerns or elevate issues to leadership when appropriate.
Marketing & Growth Support
Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs.
Manage the practice’s online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement.
Track marketing activities, ROI, and lead sources to support data‑driven decision making.
Collaborate with the central marketing team on campaigns, promotions, and brand consistency.
Assist with patient retention efforts through recall programs, follow‑up communication, and loyalty initiatives.
Coordinate internal marketing such as in‑office signage, patient education materials, and promotional displays.
As an essential member of our office, you will also facilitate/coordinate other office responsibilities as needed.
Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player adaptable to new and challenging tasks, an enthusiastic, passionate, and collaborative problem‑solver who is always proactively striving for excellence.
3‑5 years of proven experience as front‑desk representative, agent or relevant position.
Familiarity with office machines (fax, printer, etc.).
Strong communication and people skills.
Good organizational and multi‑tasking abilities.
Problem‑solving skills.
Customer service orientation.
High school diploma.
Desire to help your patients.
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and given the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Benefits & Perks
BCBS High Deductible & PPO Medical insurance options.
VSP Vision Coverage.
Principal PPO Dental Insurance.
Complimentary Life Insurance Policy.
Short‑term & Long‑Term Disability.
Pet Insurance Coverage.
401(k).
HSA / FSA Account Access.
Identity Theft Protection.
Legal Services Package.
Hospital/Accident/Critical Care Coverage.
Paid Time Off.
Diverse and Inclusive Work Environment.
Strong culture of honesty and teamwork.
Pay Range Position Base Pay Range: $20 USD – $29 USD.
Equal‑Opportunity Employer Statement Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with applicable laws.
Privacy & E‑Verify Information Specialty1 Partners participates in the federal government’s E‑Verify program to confirm employment authorization. For more information, visit https://www.specialty1partners.com/privacy-policy/ and https://www.e‑verify.gov.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Health Care Provider.
Industries Technology, Information and Internet.
Additional Information Referrals increase your chances of interviewing at Specialty1 Partners by 2x. Get notified about new Patient Care Coordinator jobs in Dallas, TX. Dateless job IDs: 3 days ago, 4 days ago.
#J-18808-Ljbffr
The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach.
Full‑time position offers 30‑40 hours a week with flexible hours.
Employment Details Monday‑Friday Early shift: 7:30 am‑4:00 pm Late shift: 8:30 am‑5:00 pm (or until last patient)
Your Responsibilities
Patient Care & Front Office Operations
Greet and assist patients with high‑level customer service, ensuring a positive experience from check‑in to check‑out.
Manage appointment scheduling, confirmations, recall follow‑up, and waitlist processes.
Maintain accurate patient records, verify insurance information, and support financial discussions as needed.
Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow‑up communication.
Handle inbound calls, emails, and digital inquiries in a professional and timely manner.
Resolve patient concerns or elevate issues to leadership when appropriate.
Marketing & Growth Support
Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs.
Manage the practice’s online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement.
Track marketing activities, ROI, and lead sources to support data‑driven decision making.
Collaborate with the central marketing team on campaigns, promotions, and brand consistency.
Assist with patient retention efforts through recall programs, follow‑up communication, and loyalty initiatives.
Coordinate internal marketing such as in‑office signage, patient education materials, and promotional displays.
As an essential member of our office, you will also facilitate/coordinate other office responsibilities as needed.
Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player adaptable to new and challenging tasks, an enthusiastic, passionate, and collaborative problem‑solver who is always proactively striving for excellence.
3‑5 years of proven experience as front‑desk representative, agent or relevant position.
Familiarity with office machines (fax, printer, etc.).
Strong communication and people skills.
Good organizational and multi‑tasking abilities.
Problem‑solving skills.
Customer service orientation.
High school diploma.
Desire to help your patients.
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and given the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Benefits & Perks
BCBS High Deductible & PPO Medical insurance options.
VSP Vision Coverage.
Principal PPO Dental Insurance.
Complimentary Life Insurance Policy.
Short‑term & Long‑Term Disability.
Pet Insurance Coverage.
401(k).
HSA / FSA Account Access.
Identity Theft Protection.
Legal Services Package.
Hospital/Accident/Critical Care Coverage.
Paid Time Off.
Diverse and Inclusive Work Environment.
Strong culture of honesty and teamwork.
Pay Range Position Base Pay Range: $20 USD – $29 USD.
Equal‑Opportunity Employer Statement Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with applicable laws.
Privacy & E‑Verify Information Specialty1 Partners participates in the federal government’s E‑Verify program to confirm employment authorization. For more information, visit https://www.specialty1partners.com/privacy-policy/ and https://www.e‑verify.gov.
Seniority Level Mid‑Senior level.
Employment Type Full‑time.
Job Function Health Care Provider.
Industries Technology, Information and Internet.
Additional Information Referrals increase your chances of interviewing at Specialty1 Partners by 2x. Get notified about new Patient Care Coordinator jobs in Dallas, TX. Dateless job IDs: 3 days ago, 4 days ago.
#J-18808-Ljbffr