OVME Aesthetics
Studio Coordinator / Aesthetician – OVME Aesthetics
Location: Bethesda, MD
Salary: $80,000.00 – $90,000.00
Key Responsibilities
Provides patients with laser, PRP, microneedling and other rejuvenative procedures providing the highest level of patient comfort, studio experience, and results satisfaction
Respects OVME culture, and abides by OVME Culture Guide
Maintains an expert level of knowledge across the suite of OVME products and services
Maintains all licenses and services-mandated training, as well as OVME proscribed training
Maintains detailed records within the company’s patient management system with regard to patient procedures, outcomes and other required medical input
In coordination with the Patient Care Coordinator, ensures that procedure rooms are maintained in a healthy and clean manner and conform to the OVME standards of sterility and use
Proactively and within the context of individual patient needs, cross-sells other company products and services on a consultative basis
Always presents as a consummate professional to patients and other team members
Maintains all equipment, supplies and other procedural equipment to OVME standards
Errs on the side of caution with regard to any outside or patient specific variable that could impact procedure safety, patient comfort, or results
Reports to Studio Medical Director and Studio Manager
Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression.
Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently.
Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources.
Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records.
Process client payments, verify insurance information if applicable, and provide receipts or invoices as required.
Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels.
Education & Experience Requirements
Licensed Aesthetician
Minimum 2-5 years concentrated experience in medical aesthetics, laser treatments, and all other premium aesthetic services is preferred.
Medical CRM/ZENOTI experience a plus
Skills, Knowledge, & Expertise
Exceptional written and verbal communication skills.
Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment.
Social media management experience.
Ability to function independently with minimal supervision.
Ability to work well independently, in a team environment, and with remote employees.
Team player mentality.
Strong sense of ownership and urgency.
Extremely detail oriented.
Self-starter and passion for learning.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Benefits
15 Days Paid Time Off
10 Paid Holidays
Medical, Dental, Vision Coverage
Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid
401k Employee Contribution
401k Employer Match
Employee Assistance Program (EAP) Resources
Employee Service Allowance
50% Employee Retail Discount
Friends and Family Discount
Team Member Referral Bonus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Personal Care Product Manufacturing
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Salary: $80,000.00 – $90,000.00
Key Responsibilities
Provides patients with laser, PRP, microneedling and other rejuvenative procedures providing the highest level of patient comfort, studio experience, and results satisfaction
Respects OVME culture, and abides by OVME Culture Guide
Maintains an expert level of knowledge across the suite of OVME products and services
Maintains all licenses and services-mandated training, as well as OVME proscribed training
Maintains detailed records within the company’s patient management system with regard to patient procedures, outcomes and other required medical input
In coordination with the Patient Care Coordinator, ensures that procedure rooms are maintained in a healthy and clean manner and conform to the OVME standards of sterility and use
Proactively and within the context of individual patient needs, cross-sells other company products and services on a consultative basis
Always presents as a consummate professional to patients and other team members
Maintains all equipment, supplies and other procedural equipment to OVME standards
Errs on the side of caution with regard to any outside or patient specific variable that could impact procedure safety, patient comfort, or results
Reports to Studio Medical Director and Studio Manager
Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression.
Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently.
Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources.
Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records.
Process client payments, verify insurance information if applicable, and provide receipts or invoices as required.
Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels.
Education & Experience Requirements
Licensed Aesthetician
Minimum 2-5 years concentrated experience in medical aesthetics, laser treatments, and all other premium aesthetic services is preferred.
Medical CRM/ZENOTI experience a plus
Skills, Knowledge, & Expertise
Exceptional written and verbal communication skills.
Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment.
Social media management experience.
Ability to function independently with minimal supervision.
Ability to work well independently, in a team environment, and with remote employees.
Team player mentality.
Strong sense of ownership and urgency.
Extremely detail oriented.
Self-starter and passion for learning.
Strong organizational skills and ability to multi-task in a fast-paced environment.
Benefits
15 Days Paid Time Off
10 Paid Holidays
Medical, Dental, Vision Coverage
Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid
401k Employee Contribution
401k Employer Match
Employee Assistance Program (EAP) Resources
Employee Service Allowance
50% Employee Retail Discount
Friends and Family Discount
Team Member Referral Bonus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Personal Care Product Manufacturing
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