Floor Coverings International
Design Associate - In-Home Sales & Customer Experience
Floor Coverings International, Saint Paul, Minnesota, United States, 55199
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Design Associate - In-Home Sales & Customer Experience
role at
Floor Coverings International .
About Us Floor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customer's home, offering a high‑touch, consultative experience that is completely different from the traditional retail flooring model.
Key Responsibilities
Sales & Design Consultations: visit customers' homes to assess flooring needs, present flooring options using FCI's exclusive technology and sales system, provide design guidance based on style, function, and budget, and close sales through trust‑based, consultative selling.
Customer Experience & Project Coordination
Manage customer relationships from consultation to installation; communicate regularly with the customer, production team, and office staff; assist with material ordering and scheduling installations; follow up after jobs are complete to ensure satisfaction and collect referrals/reviews.
Lead Management & Marketing
Follow up on open and past estimates; re‑engage old leads and prospects; attend local networking groups and community events; support marketing initiatives such as door‑hanger distribution and home shows.
Requirements
Associate's or Bachelor's degree preferred.
Strong communication and people skills—must enjoy working with others.
Organized, reliable, and self‑motivated.
Comfortable using technology (iPad, CRM, email—training provided).
Valid driver's license and reliable transportation required.
Willingness to undergo a comprehensive background check.
Willing to wear company‑branded attire during appointments (provided).
What We Offer
Paid training and mentorship to help you succeed.
Competitive base salary + uncapped commission.
Performance‑based bonuses and travel incentives (e.g., annual trip to Cancun).
Growth opportunities into leadership or specialized roles.
Positive, team‑oriented culture.
All sales tools, iPad, and branded clothing provided.
Schedule
Monday to Friday.
Occasional evenings/weekends for events or appointments.
Compensation Base salary + commission + bonuses. Top performers earn in six‑figures annually.
Ready to Join a Winning Team? Apply now to take the next step in your sales or design career and help homeowners love where they live!
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop‑at‑home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors.
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Design Associate - In-Home Sales & Customer Experience
role at
Floor Coverings International .
About Us Floor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customer's home, offering a high‑touch, consultative experience that is completely different from the traditional retail flooring model.
Key Responsibilities
Sales & Design Consultations: visit customers' homes to assess flooring needs, present flooring options using FCI's exclusive technology and sales system, provide design guidance based on style, function, and budget, and close sales through trust‑based, consultative selling.
Customer Experience & Project Coordination
Manage customer relationships from consultation to installation; communicate regularly with the customer, production team, and office staff; assist with material ordering and scheduling installations; follow up after jobs are complete to ensure satisfaction and collect referrals/reviews.
Lead Management & Marketing
Follow up on open and past estimates; re‑engage old leads and prospects; attend local networking groups and community events; support marketing initiatives such as door‑hanger distribution and home shows.
Requirements
Associate's or Bachelor's degree preferred.
Strong communication and people skills—must enjoy working with others.
Organized, reliable, and self‑motivated.
Comfortable using technology (iPad, CRM, email—training provided).
Valid driver's license and reliable transportation required.
Willingness to undergo a comprehensive background check.
Willing to wear company‑branded attire during appointments (provided).
What We Offer
Paid training and mentorship to help you succeed.
Competitive base salary + uncapped commission.
Performance‑based bonuses and travel incentives (e.g., annual trip to Cancun).
Growth opportunities into leadership or specialized roles.
Positive, team‑oriented culture.
All sales tools, iPad, and branded clothing provided.
Schedule
Monday to Friday.
Occasional evenings/weekends for events or appointments.
Compensation Base salary + commission + bonuses. Top performers earn in six‑figures annually.
Ready to Join a Winning Team? Apply now to take the next step in your sales or design career and help homeowners love where they live!
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop‑at‑home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors.
#J-18808-Ljbffr