About Slack & The Role
Slack is where work happens. It’s more than a communication tool; it’s the digital headquarters that brings people, information, and workflows together. As the SVP & Chief Design Officer for Slack, you’ll lead the design team shaping how millions of people work every day. You’ll be a strategic partner to our product and engineering leadership across Salesforce, blending conversational interfaces, proactive AI agents, and seamless multimodal collaboration into a unified, agentic platform.
Responsibilities
- Human‑Agent Collaboration: Design the interaction models and user interfaces that enable a fluid and effective partnership between human users and AI agents. This includes how AI agents present information, how users interact with them, and how their contributions are integrated into workflows.
- Unified Workflows: Build a cohesive user experience where tasks, data, and communication are unified, eliminating the need to switch between multiple applications.
- A Single Pane of Glass: Establish Slack as the single, personalized interface that surfaces the most critical information and actions for every user, whether they are a developer, a CEO, a sales representative, a service agent, or a marketer.
Key Responsibilities
- Design Excellence & Craft: Own the ultimate mandate for pixel‑perfect execution and the highest standards of design craft. Ensure every experience transcends utility to deliver meaningful joy and unmatched productivity.
- Strategic Leadership: Define and champion the long‑term design vision for Slack, ensuring it aligns with and advances the broader Salesforce strategy.
- Team & Culture: Attract, hire, mentor, and lead a high‑performing and diverse design organization. Foster a culture of excellence, collaboration, and continuous learning.
- Product Partnership: Partner closely with the SVP of Product and the SVP of Engineering to shape product strategy and prototype the path forward.
- User Advocacy: Serve as the voice of the user within the leadership team, ensuring that user needs and insights drive product decisions.
- Operational Excellence: Establish and optimize design processes, tools, and methodologies to scale the organization effectively.
- Cross‑Functional Collaboration: Work closely with marketing, research, and other teams to ensure a consistent and compelling brand and user experience.
Minimum Qualifications
- 15+ years of experience in product design, with a significant portion in a leadership role.
- 10+ years of experience managing and leading large, multi‑disciplinary design teams.
- A strong portfolio of successful, consumer‑grade products with major scale.
- Demonstrated experience in a leadership role at a top‑tier technology company.
- Deep expertise in user‑centered design principles and methodologies.
- Proven ability to partner with C‑level executives and influence product strategy.
- Exceptional communication and presentation skills.
Preferred Qualifications
- Experience designing for enterprise software and B2B SaaS products.
- Experience with AI, machine learning, and designing for human‑agent collaboration.
- A strong understanding of the Salesforce ecosystem and its products.
- Experience leading a globally distributed team.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and potential employees will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For California‑based roles, the base salary hiring range for this position is $388,000 to $448,000.
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