Content Operations Specialist Job at Horizontal Talent in Rochester

Join our team as a Content Operations Specialist, where you'll play a vital role in managing and synchronizing content across enterprise systems. This remote opportunity offers the chance to work on a multi-year platform transition, ensuring high‑quality content delivery.

Responsibilities

• Enter, format, and publish structured content using DITA XML and HTML across various content management systems.
• Maintain and apply metadata and taxonomy to ensure compliance with system standards.
• Conduct quality assurance checks to ensure content accuracy and synchronization across platforms.
• Convert content from formats such as InDesign and PDF into digital‑ready formats.
• Edit and optimize digital images and manage video content for online platforms.
• Support content maintenance and workflow management during the platform transition.
• Collaborate with stakeholders to refine content processes and ensure accurate information flow.

Skills

• Proficiency in DITA XML and HTML/CSS for content formatting and management.
• Experience with Adobe Experience Manager (AEM) Guides and Sitecore CMS.
• Strong skills in content conversion, image editing, and metadata governance.
• Ability to perform quality assurance for content across multiple systems.

Preferred Skills

• Familiarity with video content platforms like Kaltura and work‑management tools such as Workfront.
• Understanding of XML/XSLT troubleshooting and experience in regulated content environments.
• Knowledge of accessibility standards, including WCAG and Section 508.

At Horizontal, we are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued and empowered. We welcome applicants from all backgrounds and experiences.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $60 - $96 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.