LaSalle Network is hiring: Technical/ Content Writer in Chicago
LaSalle Network, Chicago, IL, United States, 60290
LaSalle Network has partnered with a SaaS company here in Chicago in their search for a Technical/ Content Writer for a long-term contract assignment.
In this role, you will provide online and in-app technical and instructional documentation that supports users across the SaaS product suite. You will be part of a team responsible for creating high-quality content that helps customers understand, adopt, and fully leverage their software.
In this role, the Content/ Technical Writer partners closely with instructional design and technical writing teams as a hybrid collaborator. You’ll work with Product, Training, and subject-matter experts to gain a deep understanding of the platform, identify documentation and eLearning needs, and deliver content that meets our standards of clarity, accuracy, and usability.
This is a 12-month contract role, full-time hours, and fully remote.
Candidate must be in CT or ET time zones to be considered and must be open to a W2 contract.
Responsibilities
- Develop strong knowledge of the SaaS platform, related tools, and customer workflows.
- Conduct needs assessments to determine instructional requirements and appropriate content strategies.
- Create instructional materials for internal and external audiences, updating and refining content as new product releases roll out.
- Produce and edit end-user eLearning videos and knowledge-base articles.
- Translate complex technical concepts into clear, user-friendly documentation; revise content as software features evolve.
Who You Are
- Bachelor’s degree in technical writing, English, communications, or related field; or 1+ years of instructional design or technical writing experience for software products.
- Ability to quickly understand complex systems and write clear, concise documentation for both technical and non-technical audiences.
- Strong interpersonal and communication skills with a polished, professional presence.
- Highly organized self-starter who can manage multiple projects and deliver high-quality work independently.
- Able to follow—and contribute to—corporate style guides and editorial standards.
This role pays $20/hr and is fully remote for a year-long contract.
If this sounds like the position for you, apply today!
Missy Stella
Sr. Recruiter, LaSalle Network
LaSalle Network contractors have the opportunity to enroll in benefits including medical, dental, and vision insurance.
All assignments are at-will and their duration is subject to change.
LaSalle Network is an Equal Opportunity Employer m/f/d/v.