IBM
Infrastructure & Technology Entry Level Technical Content Professional 2026 Mult
IBM, Poughkeepsie, New York, United States
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Responsibilities As a Technical Content Professional, you will create, develop, curate, and analyze technical content for digital self-service products. This includes technical documentation, UX content, and embedded assistance delivered in various formats. You will advocate for users during the engineering and design processes, ensuring content is easy to find, useful, and current. You will actively embed AI into our content workflows and our user experiences.
Technical Content Professionals specialize in technical writing and product documentation, and may also demonstrate expertise in UX content, UI writing, embedded assistance, multimedia production, visual design, instructional design, and digital learning. You will collaborate closely with cross-functional teams, including designers, product managers, and engineers, to drive a cohesive end-to-end content experience that moves clients through their product journey. Attention to detail, insatiable curiosity, and a willingness to learn will be critical as you work in this rapidly evolving space in the industry.
Qualifications Education:
High School Diploma/GED (required). Bachelor’s Degree (preferred).
Strong problem solving and communication skills
Able to work independently and take initiative, as well as work collaboratively
Ability to design, develop, edit, and produce accurate and effective technical documentation
Preferred technical and professional experience:
Ability to use and contribute to shared source repositories such as GitHub; Experience with XML or DITA tagging languages
Understanding of IBM Design Thinking practices, DevOps and a variety of software engineering concepts
Knowledge of Native AI solutions for creating structured content
Other Relevant Job Details IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
Responsibilities As a Technical Content Professional, you will create, develop, curate, and analyze technical content for digital self-service products. This includes technical documentation, UX content, and embedded assistance delivered in various formats. You will advocate for users during the engineering and design processes, ensuring content is easy to find, useful, and current. You will actively embed AI into our content workflows and our user experiences.
Technical Content Professionals specialize in technical writing and product documentation, and may also demonstrate expertise in UX content, UI writing, embedded assistance, multimedia production, visual design, instructional design, and digital learning. You will collaborate closely with cross-functional teams, including designers, product managers, and engineers, to drive a cohesive end-to-end content experience that moves clients through their product journey. Attention to detail, insatiable curiosity, and a willingness to learn will be critical as you work in this rapidly evolving space in the industry.
Qualifications Education:
High School Diploma/GED (required). Bachelor’s Degree (preferred).
Strong problem solving and communication skills
Able to work independently and take initiative, as well as work collaboratively
Ability to design, develop, edit, and produce accurate and effective technical documentation
Preferred technical and professional experience:
Ability to use and contribute to shared source repositories such as GitHub; Experience with XML or DITA tagging languages
Understanding of IBM Design Thinking practices, DevOps and a variety of software engineering concepts
Knowledge of Native AI solutions for creating structured content
Other Relevant Job Details IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr