Logo
GEICO

Senior UX/UI Designer - AI

GEICO, Palo Alto, California, United States, 94306

Save Job

Base Pay Range

$97,375.00/yr - $172,200.00/yr At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by providing quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for an accomplished, customer‑obsessed and results‑oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions, collaborating with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. As a Senior UX/UI designer you will be responsible for designing high‑quality solutions that put the customer at the center and achieve outcomes that move our business forward. You will work directly with product management to develop solutions that meet our customer and business needs and will be part of a multi‑disciplinary design and research team that values people, human‑centered design and a growth mindset. This position is a hybrid role requiring on‑site presence 3 days a week at one of the following locations: Palo Alto, CA; New York, NY; Bethesda, MD; Dallas, TX; Chicago, IL; Seattle, WA. Job Responsibilities

Collaborate with product, engineering, and business teams to uncover customer and business needs. Translate complex ideas into understandable concepts and solutions that evolve and enhance the product experience. Manage shifting priorities to provide clear direction and input on product prioritization and support early product definition. Advocate for the customer through human‑centered design methods, including discovery, research, and user testing. Facilitate and participate in workshops with internal and external stakeholders to align with business needs. Create process and user flows, wireframes, journey maps, and user interface specifications. Deliver design assets for acceptance, development, and delivery to market in partnership with engineering. Preferred Qualifications

Bachelor’s Degree in a related field. 5+ years of experience (or 3+ with Master’s degree) with User Experience design. 3+ years designing for AI/ML products, chatbots, or conversational interfaces. Experience designing complex B2B platforms with multiple user personas and workflows. Proficiency with enterprise design systems and component libraries. Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI‑assisted design iteration. Experience designing chat interfaces, multi‑agent systems, and voice interactions. Understanding of AI explainability, confidence scoring, and source attribution in user interfaces. Expertise in designing complex AI workflows that remain intuitive for non‑technical users. Experience designing interfaces where AI determines optimal tools/models based on user prompts. Experience with MCP (Model Context Protocol) or similar AI integration frameworks. Background in data visualization or analytics platforms. Experience designing for both business users and technical practitioners. We do not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers guide our commitment to building an inclusive, high‑performing environment. Equal Employment Opportunity: The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities. We do not condone or tolerate intimidation or harassment; we expect and require the cooperation of all employees and applicants to maintain a respectful workplace free from discrimination.

#J-18808-Ljbffr