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ServiceMaster of South Shore Inc

Communications and Brand Marketing Specialist

ServiceMaster of South Shore Inc, Carol Stream, Illinois, United States, 60158

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Communications and Brand Marketing Specialist We are a family based company who pride honesty, compassion & customer service above all. We are looking for a Communications and Brand Marketing Specialist to work out of our Oakmont, Pennsylvania office. You will be both creative and strategic in using a wide variety of communications platforms to help deliver our message to our broad and diverse customer base. The position will involve managing and enhancing the company’s market presence across all platforms. Responsibilities support the company’s branding and marketing efforts across a number of channels.

Our work will focus on creative writing and content development applied to social media, emails, newsletters, websites, blogs, and other creative outlets.

Who We Are ServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected specialty cleaning, property damage restoration, and repair firms. For over 44 years we have delivered customer‑pleasing, award‑winning service that has resulted in continued growth in revenue, customer service and staff performance. We serve the Western Pennsylvania area and beyond from our Oakmont office. We are a family‑like business that focuses on the outstanding customer experience, meets the performance required by our insurance partners, and enhances the lives of our employees and service partners.

What We Do Through our five service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire, and smoke restoration to a wide variety of local, regional, and national clients. We provide complete repair and reconstruction services as well as environmental, hurricane, and national response to catastrophic events.

We are a leading franchisee in the ServiceMaster network and service customers nationwide.

Qualifications

Education in Communications, Marketing, Social Media Marketing or related fields

Exceptional written and verbal communication skills with a demonstrated ability to craft impactful and engaging content

Proficiency with social media and implementation of creative programs to meet company goals

Strong research skills for creating accurate and compelling technical and business development content

Experience with an in‑house position representing company brand in a public‑facing role

Ability to work across various internal departments and external stakeholders

Ability to manage many projects and deadlines for deliverables in a fast‑paced environment

Sample of Job Duties and Responsibilities

Create internal and external newsletters and communication pieces

Manage the updates and upgrades to our website

Interact with our customers on a variety of levels

Create print and video marketing pieces

Manage online requests for service and information processes

Build brand awareness, reputation, and customer awareness

Act as the “Brand Ambassador,” building relationships with customers, industry professionals, and future clients

Work with Sales Team, Chief Revenue Officer, and other managers and departments to execute innovative campaigns to align with strategic goals

Primary Responsibilities – Skills Required

Bachelor’s degree or combination of education and equivalent experience will be considered

Experience with MS Word, Excel, and PowerPoint at an advanced‑intermediate level

Ability to multi‑task and work in a fast‑paced environment

Excellent project‑management skills

Proficiency in social media platforms and tools

Knowledge of social media marketing and best practices for content creation and curation

Copywriting and creation of compelling sales and marketing pieces

Excellent PowerPoint and deck‑building skills

Ability to work as part of a team providing outstanding service to all of our internal and external customers

Benefits

Monthly incentive bonus

Regular training to advance your skills and abilities

Work stability

Paid holidays

401(k) with company‑funded participation

Attractive PTO policy

Participation in company health plan

Company‑paid short‑ and long‑term disability plan

If you want to work in an environment that provides ongoing employment, growth and security for employees, and a constant learning environment, ServiceMaster of Greater Pittsburgh may be the place for you. The work is challenging, never repetitive, and always rewarding, especially when helping people get their lives back to normal after a disastrous event. As a Communications and Brand Marketing Specialist you will help us grow and spread our message locally and regionally.

Compensation: $50,000.00 - $70,000.00 per year.

Please respond by emailing your resume to

servicemasterofgreaterpgh@gmail.com

or submit an application in person at 745 Allegheny Avenue, Oakmont, PA 15139.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world‑class customer service and convenient access. By joining ServiceMaster, you’ll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

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