Peter Millar
Sr. Manager, User Experience
– Peter Millar
About Peter Millar Founded in 2001, Peter Millar is an American lifestyle brand based in Raleigh and Durham, North Carolina. We offer luxury performance sportswear, seasonal resort & country club apparel, sophisticated classics, and refined tailored clothing, alongside signature innovations that elevate modern style.
Role Overview As the Senior Manager, User Experience, you will play a pivotal role in refining the strategic design and optimization of Peter Millar and G/FORE’s US and UK websites. You’ll be responsible for elevating the end‑to‑end customer journey, translating brand storytelling into intuitive, high‑performing digital experiences, and leading UX design from concept through execution and optimization.
Key Responsibilities
Lead UX vision and strategy for Peter Millar and G/FORE’s US and UK websites, ensuring a cohesive and elevated experience in usability, design and performance
Own wireframing, prototyping, and interactive mockups that guide UX/UI designers and developers through best‑in‑class digital executions
Lead the UX/UI roadmap, identifying both near‑term wins and long‑term platform innovation opportunities based on user needs and business objectives
Champion website accessibility and responsive design best practice
Ensure website content is delivered on time and error‑free
Collaborate closely with site merchandising, digital media and brand strategy teams to align digital experiences with seasonal and annual brand campaigns and product drops
Drive UX/UI research initiatives including customer journey mapping, user interviews, A/B testing and heatmapping to inform design decisions
Partner with internal and external development teams to ensure flawless execution and responsiveness across devices
Manage and mentor UX/UI designers, developers and freelancers as team needs grow
Manage each website’s content go‑live plan, ensuring seamless and on‑time launches
Monitor and report on UX KPIs, leveraging qualitative and quantitative insights to drive recommendations for executive stakeholders
Qualifications
3‑5 years of UX experience, ideally within a direct‑to‑consumer fashion or luxury retail brand
1‑2 years of management experience
Proficient in Salesforce Commerce Cloud, Figma, prototyping tools, and usability testing platforms
Proven track record in leading eCommerce UX strategy and execution with measurable KPI impact
Deep understanding of responsive design, accessibility standards, and performance optimization
Portfolio showcasing sophisticated UX solutions that reflect strong brand sensitivity and conversion‑driven design
Ability to translate complex ideas into simple, digestible soundbites
Strong analytical skills with the ability to interpret data and translate insights into strategy
Excellent communication and interpersonal skills
Success in generating buy‑in while also interpreting various leadership perspectives
Ability to flush out a rough concept into an action plan with minimal guidance
Proven track record of leading cross‑functional initiatives and driving customer satisfaction improvements
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industry Retail Apparel and Fashion
Referrals increase your chances of interviewing at Peter Millar by 2x.
#J-18808-Ljbffr
– Peter Millar
About Peter Millar Founded in 2001, Peter Millar is an American lifestyle brand based in Raleigh and Durham, North Carolina. We offer luxury performance sportswear, seasonal resort & country club apparel, sophisticated classics, and refined tailored clothing, alongside signature innovations that elevate modern style.
Role Overview As the Senior Manager, User Experience, you will play a pivotal role in refining the strategic design and optimization of Peter Millar and G/FORE’s US and UK websites. You’ll be responsible for elevating the end‑to‑end customer journey, translating brand storytelling into intuitive, high‑performing digital experiences, and leading UX design from concept through execution and optimization.
Key Responsibilities
Lead UX vision and strategy for Peter Millar and G/FORE’s US and UK websites, ensuring a cohesive and elevated experience in usability, design and performance
Own wireframing, prototyping, and interactive mockups that guide UX/UI designers and developers through best‑in‑class digital executions
Lead the UX/UI roadmap, identifying both near‑term wins and long‑term platform innovation opportunities based on user needs and business objectives
Champion website accessibility and responsive design best practice
Ensure website content is delivered on time and error‑free
Collaborate closely with site merchandising, digital media and brand strategy teams to align digital experiences with seasonal and annual brand campaigns and product drops
Drive UX/UI research initiatives including customer journey mapping, user interviews, A/B testing and heatmapping to inform design decisions
Partner with internal and external development teams to ensure flawless execution and responsiveness across devices
Manage and mentor UX/UI designers, developers and freelancers as team needs grow
Manage each website’s content go‑live plan, ensuring seamless and on‑time launches
Monitor and report on UX KPIs, leveraging qualitative and quantitative insights to drive recommendations for executive stakeholders
Qualifications
3‑5 years of UX experience, ideally within a direct‑to‑consumer fashion or luxury retail brand
1‑2 years of management experience
Proficient in Salesforce Commerce Cloud, Figma, prototyping tools, and usability testing platforms
Proven track record in leading eCommerce UX strategy and execution with measurable KPI impact
Deep understanding of responsive design, accessibility standards, and performance optimization
Portfolio showcasing sophisticated UX solutions that reflect strong brand sensitivity and conversion‑driven design
Ability to translate complex ideas into simple, digestible soundbites
Strong analytical skills with the ability to interpret data and translate insights into strategy
Excellent communication and interpersonal skills
Success in generating buy‑in while also interpreting various leadership perspectives
Ability to flush out a rough concept into an action plan with minimal guidance
Proven track record of leading cross‑functional initiatives and driving customer satisfaction improvements
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industry Retail Apparel and Fashion
Referrals increase your chances of interviewing at Peter Millar by 2x.
#J-18808-Ljbffr