Tuskegee University
Overview
Please see Special Instructions for more details. Each applicant, including all current employees, must complete and submit the following documents: Tuskegee University employment application Resume/CV Copies of unofficial transcripts Please note that official transcripts(s) will be required upon hire To create a Posting, first complete the information on this screen, then click the
Next
button or select the page in the left-hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the
Posting Summary Page
by clicking on the
Next
button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options. Position Information
Position Title:
Police Communication Operator Status:
Full Time Job Summary
This is a CONTINUOUS OPEN ANNOUNCEMENT . The Police Communication Operator conducts communications activities necessary for providing emergency and non-emergency police services. This position receives, prioritizes, and determines the appropriate disposition of incoming calls and relays information over radio, telephone, and computer systems. This position also queries, enters, and updates information in electronic record management systems, greets and assists visitors. Work schedule may be subject to change with or without advance notice. Operate and monitor radio transmissions via a two-way police radio. Receive and transmit messages to and from TU law enforcement and security officers on complaints, crimes in progress and general police communications. Operate the ACIC / NCIC criminal computer according to rules and regulations established by the State of Alabama and follow all rules and regulations as stated in the communications standard operating procedures (SOP) manual. (35%) Dispatch emergency complaints to the officers as they are received through the 911 system for requests of an emergency nature. Operate all equipment associated with the enhanced NCIC SOP. (20%) Monitor surveillance cameras and building alarms regarding fires and illegal entry and dispatch to appropriate personnel. (10%) Monitor the Police Scanner for emergency situations occurring in and around the general campus area as well as the inner city. Relay messages regarding the safety and conditions of police officers performing hazardous duties. (10%) Make written records of all radio and telephone transmissions, messages, and complaints to and from officers and the general public as required by the FCC and the TU Police Department. (10%) Operate a personal computer system that provides information from CJIS and the University for student records and employee addresses, housing information and auto registration. Operate the T.D.D. machine for the hearing impaired as needed. (10%) Assist in the operation and transmission of the Emergency Alert and perform other duties as assigned. (5%) Qualifications (Education, Experience and Specialized Training)
3 to 5 years of administrative experience or related experience Experience working with the public and responding to customer service requests Physical Demands
This position frequently requires sitting, communicating, or hearing; occasionally walking; ability to handle, or feel objects, tools, or controls; and reach with hands and arms. Occasionally lift and/or move objects weighing up to 10 pounds. Vision and hearing at or correctable to normal ranges. Ability to operate a keyboard and calculator at efficient speed. Skills and Attributes
Knowledge of: MS Office Principles and practices for effective customer service Skills: Excellent customer service and organization skills Excellent written and verbal communication skills Ability to: Plan, organize and collaborate with others Establish and maintain effective working relationships Recognize priorities and work cooperatively Prioritize multiple tasks and deal effectively with interruptions, often under considerable time pressure Operate a computer and proficient in the use of MS Office applications and database applications Posting & Travel Details
Posting Number:
S714 Will this position require travel?
No Will this position require night, weekend, and after hours work?
Yes Will this position be supported using grants or contract funding?
No Number of Vacancies: Desired Start Date: Position End Date (if temporary): Open Date:
09/08/2024 Close Date: Open Until Filled:
Yes Documents Needed to Apply
Documents
Needed to Apply Required Documents: Resume Optional Documents: Cover Letter, Transcript 1, Letter of Recommendation 1, Curriculum Vitae, Other, Letter of Recommendation 2, Letter of Recommendation 3, Transcript 2, Transcript 3 Required fields are indicated with an asterisk (*).
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Please see Special Instructions for more details. Each applicant, including all current employees, must complete and submit the following documents: Tuskegee University employment application Resume/CV Copies of unofficial transcripts Please note that official transcripts(s) will be required upon hire To create a Posting, first complete the information on this screen, then click the
Next
button or select the page in the left-hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the
Posting Summary Page
by clicking on the
Next
button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options. Position Information
Position Title:
Police Communication Operator Status:
Full Time Job Summary
This is a CONTINUOUS OPEN ANNOUNCEMENT . The Police Communication Operator conducts communications activities necessary for providing emergency and non-emergency police services. This position receives, prioritizes, and determines the appropriate disposition of incoming calls and relays information over radio, telephone, and computer systems. This position also queries, enters, and updates information in electronic record management systems, greets and assists visitors. Work schedule may be subject to change with or without advance notice. Operate and monitor radio transmissions via a two-way police radio. Receive and transmit messages to and from TU law enforcement and security officers on complaints, crimes in progress and general police communications. Operate the ACIC / NCIC criminal computer according to rules and regulations established by the State of Alabama and follow all rules and regulations as stated in the communications standard operating procedures (SOP) manual. (35%) Dispatch emergency complaints to the officers as they are received through the 911 system for requests of an emergency nature. Operate all equipment associated with the enhanced NCIC SOP. (20%) Monitor surveillance cameras and building alarms regarding fires and illegal entry and dispatch to appropriate personnel. (10%) Monitor the Police Scanner for emergency situations occurring in and around the general campus area as well as the inner city. Relay messages regarding the safety and conditions of police officers performing hazardous duties. (10%) Make written records of all radio and telephone transmissions, messages, and complaints to and from officers and the general public as required by the FCC and the TU Police Department. (10%) Operate a personal computer system that provides information from CJIS and the University for student records and employee addresses, housing information and auto registration. Operate the T.D.D. machine for the hearing impaired as needed. (10%) Assist in the operation and transmission of the Emergency Alert and perform other duties as assigned. (5%) Qualifications (Education, Experience and Specialized Training)
3 to 5 years of administrative experience or related experience Experience working with the public and responding to customer service requests Physical Demands
This position frequently requires sitting, communicating, or hearing; occasionally walking; ability to handle, or feel objects, tools, or controls; and reach with hands and arms. Occasionally lift and/or move objects weighing up to 10 pounds. Vision and hearing at or correctable to normal ranges. Ability to operate a keyboard and calculator at efficient speed. Skills and Attributes
Knowledge of: MS Office Principles and practices for effective customer service Skills: Excellent customer service and organization skills Excellent written and verbal communication skills Ability to: Plan, organize and collaborate with others Establish and maintain effective working relationships Recognize priorities and work cooperatively Prioritize multiple tasks and deal effectively with interruptions, often under considerable time pressure Operate a computer and proficient in the use of MS Office applications and database applications Posting & Travel Details
Posting Number:
S714 Will this position require travel?
No Will this position require night, weekend, and after hours work?
Yes Will this position be supported using grants or contract funding?
No Number of Vacancies: Desired Start Date: Position End Date (if temporary): Open Date:
09/08/2024 Close Date: Open Until Filled:
Yes Documents Needed to Apply
Documents
Needed to Apply Required Documents: Resume Optional Documents: Cover Letter, Transcript 1, Letter of Recommendation 1, Curriculum Vitae, Other, Letter of Recommendation 2, Letter of Recommendation 3, Transcript 2, Transcript 3 Required fields are indicated with an asterisk (*).
#J-18808-Ljbffr