Landmark Properties, Inc.
Community Manager - West 27th Place
Landmark Properties, Inc., Los Angeles, California, United States, 90079
Community Manager – West 27th Place
Join
Landmark Properties, Inc.
and lead daily operations at our West 27th Place community.
Overview The primary role of the Community Manager is to oversee all phases of the property’s daily operations and management. This includes leasing, revenue and fiscal management, resident and community relations, and ensuring compliance with Landmark Properties policies and procedures.
Reports to: Regional Director. Direct Reports: On‑Site Management Team.
Responsibilities
Develop marketing plans with the Leasing and Marketing Manager to achieve occupancy goals.
Prepare weekly status reports and recommend pricing or leasing special changes.
Maintain knowledge of the community and competitors by evaluating market conditions and trends.
Ensure timely follow‑up activities for all prospective residents.
Review and countersign all resident housing contracts.
Ensure confidentiality of client, resident, and company information.
Organize staff meetings and any special or emergency meetings.
Understand and adhere to Fair Housing laws.
Maintain a clean and professional work environment.
Assist in corporate projects as requested.
Evaluate computer/technology needs of the site and enforce the company’s technology policy.
Lead the development of the annual budget and business plan for the property.
Oversee the accounts receivable and payable processes and minimize delinquency.
Make property purchases and monitor all expenses.
Prepare monthly variance reports and month‑end reporting.
Project quarterly income and expenses.
Manage staff including hiring, training, mentoring, and employee development.
Report on bi‑weekly payroll, timesheet submission, and employee records.
Prepare annual staff performance reviews.
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
Maintain active and effective communication with residents, parents, and university personnel.
Distribute monthly newsletter and resident communications.
Develop and maintain a positive sense of community and encourage participation in events and activities.
Assist in mediation and resolution of resident conflicts.
Develop and maintain resident retention programs.
Implement a successful turn plan.
Ensure the staff is utilizing the Facilities tool in Entrata to track, close, and follow up on all service requests.
Regularly walk the property to identify and address maintenance issues.
Lead the maintenance team in quarterly inspections of each unit.
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures.
Document and address behaviors of residents that violate the law or the community lease agreement.
Identify and address safety and security risks.
Prepare and submit incident reports.
Handle emergency situations in conjunction with the corporate team.
Requirements
Bachelor’s degree strongly preferred; high school diploma required.
Minimum 4 years of experience in residential rental community positions.
At least 2 years as a Community Manager with a proven record of achievements.
Student housing experience strongly preferred.
Proven proficiency in all areas of property management operations.
Strong financial, organizational, analytical, and decision‑making skills.
Strong internet, word processing, and spreadsheet skills.
Excellent communication, management, and people skills.
Entrata experience preferred.
Work Environment & Physical Demands
Work environment described herein is representative of essential functions.
May occasionally drive a vehicle or travel by air for company business.
Compensation Salary: $85,000 annually, depending on market factors.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing and Sales
EEO Statement Landmark Properties is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Landmark Properties, Inc.
and lead daily operations at our West 27th Place community.
Overview The primary role of the Community Manager is to oversee all phases of the property’s daily operations and management. This includes leasing, revenue and fiscal management, resident and community relations, and ensuring compliance with Landmark Properties policies and procedures.
Reports to: Regional Director. Direct Reports: On‑Site Management Team.
Responsibilities
Develop marketing plans with the Leasing and Marketing Manager to achieve occupancy goals.
Prepare weekly status reports and recommend pricing or leasing special changes.
Maintain knowledge of the community and competitors by evaluating market conditions and trends.
Ensure timely follow‑up activities for all prospective residents.
Review and countersign all resident housing contracts.
Ensure confidentiality of client, resident, and company information.
Organize staff meetings and any special or emergency meetings.
Understand and adhere to Fair Housing laws.
Maintain a clean and professional work environment.
Assist in corporate projects as requested.
Evaluate computer/technology needs of the site and enforce the company’s technology policy.
Lead the development of the annual budget and business plan for the property.
Oversee the accounts receivable and payable processes and minimize delinquency.
Make property purchases and monitor all expenses.
Prepare monthly variance reports and month‑end reporting.
Project quarterly income and expenses.
Manage staff including hiring, training, mentoring, and employee development.
Report on bi‑weekly payroll, timesheet submission, and employee records.
Prepare annual staff performance reviews.
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
Maintain active and effective communication with residents, parents, and university personnel.
Distribute monthly newsletter and resident communications.
Develop and maintain a positive sense of community and encourage participation in events and activities.
Assist in mediation and resolution of resident conflicts.
Develop and maintain resident retention programs.
Implement a successful turn plan.
Ensure the staff is utilizing the Facilities tool in Entrata to track, close, and follow up on all service requests.
Regularly walk the property to identify and address maintenance issues.
Lead the maintenance team in quarterly inspections of each unit.
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures.
Document and address behaviors of residents that violate the law or the community lease agreement.
Identify and address safety and security risks.
Prepare and submit incident reports.
Handle emergency situations in conjunction with the corporate team.
Requirements
Bachelor’s degree strongly preferred; high school diploma required.
Minimum 4 years of experience in residential rental community positions.
At least 2 years as a Community Manager with a proven record of achievements.
Student housing experience strongly preferred.
Proven proficiency in all areas of property management operations.
Strong financial, organizational, analytical, and decision‑making skills.
Strong internet, word processing, and spreadsheet skills.
Excellent communication, management, and people skills.
Entrata experience preferred.
Work Environment & Physical Demands
Work environment described herein is representative of essential functions.
May occasionally drive a vehicle or travel by air for company business.
Compensation Salary: $85,000 annually, depending on market factors.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing and Sales
EEO Statement Landmark Properties is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr