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Bespoke Post

Associate, Retention Marketing

Bespoke Post, New York, New York, us, 10261

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1 month ago Be among the first 25 applicants

This range is provided by Bespoke Post. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $85,000.00/yr

Bespoke Post is a lifestyle brand driven by the spirit of discovery. We’re all about finding under-the-radar goods and guides that enrich the lives of our customers. Through our e-commerce shop, editorial content, and award-winning subscription program, we shine a light on quality products, small brands, and interesting people that spark curiosity and inspire new, richer experiences.

You will

Own all campaigns QA and operations: Lead the end-to-end QA process for our email and SMS campaigns (automated flows and one‑time sends), ensuring flawless execution, timely deployment, and adherence to brand and technical standards

Support campaign briefing and production to drive personalization: Help shape campaign briefs, coordinate with creative and copy teams, and manage workflows to bring campaigns to life with clear timelines and expectations

Contribute to retention and engagement efforts: Execute omni‑channel lifecycle journeys to boost retention, focusing on optimizing experiences across touchpoints like cross‑sell, churn prevention, win‑back and loyalty

Drive data‑informed execution: Support the pull and interpretation of performance metrics to inform testing, segmentation, and journey enhancements. You’ll help translate insights into operational improvements

Execute on the promotional and editorial calendar: Maintain alignment on key moments, working closely with content, retention, and merchandising teams to deliver personalized, high‑performing campaigns

Maintain consistent website updates reflecting the marketing calendar such as: promotional banners, landing pages, and messaging to align with the retention marketing calendar and ensure timely, relevant customer experiences

Support the Growth team’s day‑to‑day execution and optimization of paid media campaigns, including ad building, creative testing, budget allocation, and A/B testing across all dimensions (creatives, landing pages, etc.)

Contribute to ad‑hoc projects and operational tasks that help the marketing team scale more efficiently

About you

A marketing professional with a deep passion for retention marketing channels

A highly pragmatic, inquisitive, geared to action individual

Someone who is proactive and anticipates the next question

Creative, with a proven ability to conceptualize and bring to life new themes and concepts

A strategic thinker, able to break down big initiatives into smaller milestones

Someone who works methodically to reach your goals

What you'll bring

2‑4 years of marketing experience with an e‑commerce first brand/retailer

Experience working with Klaviyo and/or Sailthru an added bonus

Skilled email coder using HTML, CSS, template scripting a plus

Excellent communication skills and attention to detail

Ability to execute and QA day‑to‑day operational tasks flawlessly

Analyzing and reporting program performance expertise to proactively report on campaigns impact, users behaviors and experimental results/learnings

A cross‑functional collaboration mindset with experience working in cross‑functional project teams in a startup environment

Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive, collaborative team that is as diverse as, if not more than, the products we ship.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level Not Applicable

Employment type Full‑time

Job function Marketing and Sales

Industries Retail

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